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Remote EMEA Customer Success Manager – FinTech & APIs

Alpaca

UAE · On-site Mid Level Today

About the role

About the Role

A financial technology firm seeks a Customer Success Manager in Dubai to manage relationships with B2B clients. This role focuses on ensuring customer satisfaction and retention, managing the full post-signature lifecycle. Join a dynamic team dedicated to enabling financial services access globally.

Responsibilities

  • manage relationships with B2B clients.
  • ensuring customer satisfaction and retention.
  • managing the full post-signature lifecycle.

Requirements

  • 4-6 years of experience in customer success, particularly in FinTech.

Benefits

  • competitive salary and benefits, including health coverage and a home-office setup stipend.

Location

  • Dubai.

Requirements

  • 4-6 years of experience in customer success
  • Experience in FinTech

Responsibilities

  • Manage relationships with B2B clients
  • Ensuring customer satisfaction and retention
  • Managing the full post-signature lifecycle

Benefits

health coveragehome-office setup stipend

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