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Remote EMEA Customer Success Manager – FinTech & APIs
Alpaca
UAE · On-site Mid Level Today
About the role
About the Role
A financial technology firm seeks a Customer Success Manager in Dubai to manage relationships with B2B clients. This role focuses on ensuring customer satisfaction and retention, managing the full post-signature lifecycle. Join a dynamic team dedicated to enabling financial services access globally.
Responsibilities
- manage relationships with B2B clients.
- ensuring customer satisfaction and retention.
- managing the full post-signature lifecycle.
Requirements
- 4-6 years of experience in customer success, particularly in FinTech.
Benefits
- competitive salary and benefits, including health coverage and a home-office setup stipend.
Location
- Dubai.
Requirements
- 4-6 years of experience in customer success
- Experience in FinTech
Responsibilities
- Manage relationships with B2B clients
- Ensuring customer satisfaction and retention
- Managing the full post-signature lifecycle
Benefits
health coveragehome-office setup stipend
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