Remote UI/UX Designer

GovCIO is excited to invite applications for the role of Remote UI/UX Designer. This position offers a unique opportunity to support the Veterans Readiness & Employment (VRE) Program Support and Enterprise Services (PSES) product line. As part of our dedicated team, you will play an integral role throughout the full UX lifecycle, which includes: • User research • Wireframing • Prototyping • Usability testing • Design system usage

The ideal candidate will have a passion for transforming complex requirements into intuitive workflows while ensuring all design work adheres to Section 508 accessibility standards. This role is fully remote within the United States.

Responsibilities include: • Designing wireframes, mockups, and high-fidelity prototypes using Figma. • Building components aligned with the VA.gov design system and Storybook libraries. • Supporting frontend development teams in implementing React-based UI features. • Translating requirements and user needs into intuitive, scalable interface patterns.

User Research & Usability Testing: • Conducting Veteran-centered user research sessions and usability tests. • Identifying workflow friction and opportunities for improvement using behavioral insights. • Documenting research findings to guide design decisions and backlog prioritization. • Validating concepts through iterative testing cycles with diverse user groups.

Design Systems, Accessibility & Documentation: • Ensuring all UI designs comply with WCAG/508 accessibility standards. • Maintaining and contributing to design system documentation and governance. • Producing clear UX artifacts including annotated wireframes, workflow diagrams, and specifications.

AI Enabled Design Support: • Utilizing AI-enabled tools to enhance workflow analysis, research synthesis, and pattern detection as appropriate. • Validating AI-generated recommendations through user testing and accessibility reviews. • Promoting responsible use of AI to enhance project velocity without compromising clarity or accessibility.

Cross-Functional Collaboration & Agile Delivery: • Collaborating with product owners, developers, researchers, and SMEs to align design intent. • Participating in Agile ceremonies, planning sessions, and design reviews. • Clearly articulating design rationale, user needs, and constraints to stakeholders. • Supporting user story development, estimates, and refinement discussions.

Qualifications: • Bachelor's degree with 2-5 years of relevant UI/UX experience, or equivalent experience. • Proficiency in Figma, prototyping, and design system-driven workflows. • Experience with user research and usability testing. • Strong understanding of the UX design lifecycle, IA, interaction design, and content structure. • Knowledge of Section 508/WCAG accessibility compliance. • Experience working in Agile environments with cross-functional teams. • Familiarity with tools such as Jira, Confluence, and GitHub. • Must be a U.S. citizen or authorized to work in the U.S.

Preferred Qualifications: • Experience working with the VA or other federal agencies. • Familiarity with the VA.gov design system and content patterns. • Experience designing complex transactional workflows (benefits, eligibility, forms). • Experience improving workflows in policy-driven or compliance-heavy systems. • Familiarity with AI-enabled research or design tools.

Clearance Required: Ability to obtain and maintain Public Trust clearance.

Posted Salary Range: USD $85,000.00 - USD $95,000.00 /Yr.

Benefits: • Employee Assistance Program (EAP) • Corporate Discounts • Learning & Development platform, including certification preparation content • Training, Education and Certification Assistance • Referral Bonus Program • Internal Mobility Program • Pet Insurance • Flexible Work Environment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process.