Retail Account Manager

About Us

Do you want to shape the future of mobility with us? Arval specializes in managing vehicles for companies and private individuals. We offer innovative and sustainable overall solutions in the areas of full-service leasing, fleet management, and car subscriptions. Our flexible services, from one-day car rentals to vehicle use over several years, guarantee our customers maximum mobility and relief. We combine vehicle financing with services such as insurance, maintenance, and repair. We also combine offers such as e-bike leasing, car sharing, micro-mobility solutions, and "Mobility as a Service" applications. With over 26,000 vehicles, we are a market leader.

Arval is 100% owned by the internationally active bank BNP Paribas and employs over 8,400 people worldwide in 29 countries. Around 120 employees work at the branches in Rotkreuz (ZG) and Gland (VD).

For our Retail Team in Suurstoffi in Rotkreuz, we are looking for a dynamic and resilient Retail Account Manager.

Retail Account Manager (80-100%, all genders)

Your Tasks:

• You are responsible for adhering to the established corporate, sales, and pricing strategy.
• You act as the first point of contact (Single Point Of Contact) for our customers in the retail segment.
• You ensure optimal and service-oriented customer support by personally accompanying customers and coordinating customer journeys.
• You systematically maintain the CRM (customer database) and carry out the resulting actions.
• You control and coordinate expiring contracts and develop optimal solutions to create sustainable customer relationships.
• You contribute your ideas and suggestions for improvement to the further development and professionalization of the retail segment.

Your Profile:

• You have completed a commercial apprenticeship and/or a business administration further education.
• You have already gained 2 to 4 years of professional experience, preferably in sales and customer consulting.
• You are fluent in German and English; Austrian knowledge is an advantage.
• You place customer needs at the center of all your activities.
• You enjoy planning and organizing, can set priorities, and can be relied upon 100%.
• You are accustomed to working independently, flexibly, and precisely.
• You approach life positively, are motivated, and enjoy teamwork.

We Offer You:

• A varied range of tasks in a dynamic and future-oriented working environment.
• A workplace tailored to your needs (home office, flexible working hours, unpaid leave, meal benefits, and much more).
• A team-oriented environment and a appreciative as well as open culture: We celebrate successes together and financially involve all employees in the company's success.
• 40-hour week and 5 weeks of vacation with the option to buy additional vacation weeks.
• Generous policy for maternity and paternity leave.
• Above-average social benefits and choice plans for the pension fund.
• Individual further training opportunities.

Have we sparked your interest? Then we look forward to receiving your application documents and a few words about your motivation.

By submitting your application, you agree to the data protection regulations of Arval (Switzerland) AG. These can be accessed at any time at: .

For this position, applications from personnel service providers will not be considered.