Retail Account Manager*in

About Arval

Do you want to shape the future of mobility with us? Arval specializes in vehicle management for companies and private individuals. We offer innovative and sustainable overall solutions in the areas of full-service leasing, fleet management, and car subscriptions. We look forward to you becoming part of our team.

Arval is 100% owned by the internationally active bank BNP Paribas and employs over 8,400 people worldwide in 29 countries. Around 120 employees work at the Swiss locations in Rotkreuz (ZG) and Gland (VD).

For our Retail Team in Suurstoffi in Rotkreuz, we are looking for a dynamic and resilient Retail Account Manager.

Your Tasks

• Responsible for compliance with the defined corporate, sales, and pricing strategy
• Act as the first point of contact (Single Point of Contact) for our customers in the retail segment
• Ensure optimal and service-oriented customer support by personally accompanying customers and coordinating customer journeys
• Systematically maintain the CRM (customer database) and take the resulting actions
• Control and coordinate expiring contracts and develop optimal solutions to create sustainable customer relationships
• Contribute to the further development and professionalization of the retail segment with your ideas and suggestions for improvement

Your Profile

• Completed commercial apprenticeship and/or business further education
• 2 to 4 years of professional experience, preferably in sales and customer consulting
• Negotiation skills in German and English, French skills are an advantage
• Customer needs are the focus of all your activities
• Enjoy planning and organizing, can set priorities and can be relied upon 100%
• Accustomed to independent, flexible and precise work
• Positive outlook on life, motivated and enjoy teamwork

We Offer You

• A varied range of tasks in a dynamic and future-oriented working environment
• A workplace tailored to your needs (home office, flexible working hours, unpaid leave, meal benefits, and much more)
• A team-oriented environment and an appreciative and open culture: We celebrate successes together and financially involve all employees in the company's success
• 40-hour week and 5 weeks of vacation with the option to buy additional vacation weeks
• Generous policy for maternity and paternity leave
• Above-average social benefits and choice plans for the pension fund
• Individual further training opportunities

Have we sparked your interest? Then we look forward to receiving your application documents and a few words about your motivation.

By submitting your application, you agree to the data protection regulations of Arval (Switzerland) AG. These can be accessed at any time at: https://www.arval.ch/de/informationen-zum-datenschutz .

No applications from personnel service providers will be considered for this position.

Arval (Switzerland) AG Ms. Selina Albisser HR Business Partner 041 748 37 00