Retail Sales Manager

Greys Recruitment

South Africa · On-site Full-time Lead 1w ago

About the role

Supervise and coordinate day-to-day retail store operations
Manage, motivate and lead a team to increase sales and improve efficiency
Conduct daily sales meetings and attend security and health & safety meetings
Open and close the retail store
Monitor sales performance and ensure daily targets are achieved
Manage stock levels and make key decisions regarding inventory control
Track inventory, place merchandise orders and inspect product displays
Sign off cash drawer reconciliations and receipts
Analyse sales figures, trends and forecast future sales
Use information systems to record sales data and support planning initiatives
Ensure promotions are executed accurately and in line with company standards
Deliver exceptional customer service and resolve customer complaints effectively
Recruit, train, manage and conduct performance reviews for staff
Handle staffing matters including scheduling and assigning duties
Ensure quality standards, health and safety regulations and security procedures are met
Promote the business through local marketing initiatives, special promotions, events and advertising
Monitor competitor activity and market trends
Identify and implement initiatives to improve business performance
Maintain strong communication with colleagues regarding performance, initiatives and operational matters
Regularly engage with staff and customers on the sales floor to identify and resolve issues