Retail Store Manager

About the Role

I am recruiting on behalf of a well‑established and respected business in Williston for an exceptional Retail Store Manager who is ready to step into a role with real impact and real growth potential. This is not a maintenance role – it is a “take it to the next level” opportunity. The successful candidate will take full operational ownership of the store, from people to profit, and will have long‑term growth potential, including the possibility of overseeing additional stores within the group. Relocation is required if you’re not based there.

Benefits / Upside

• Extremely safe and peaceful environment
• Strong sense of community
• Exceptionally low cost of living
• No traffic, no chaos

Responsibilities

• Lead, manage and develop staff to deliver high performance
• Drive strong stock control and ensure smart ordering decisions
• Analyse sales trends and identify product gaps customers aren’t even asking for yet
• Increase foot traffic and customer loyalty through strategic thinking
• Manage budgets tightly and protect margins
• Maintain exceptional store standards and cleanliness
• Handle staff performance, discipline and development
• Resolve customer concerns professionally and efficiently
• Build strong relationships within the local community
• Proactively identify and act on opportunities without waiting for head office direction

Requirements

• Minimum 5 years’ retail experience
• Proven track record as a Retail Manager
• Strong staff management experience
• Solid stock management and buying exposure
• Analytical mindset (understanding numbers, trends and margins)
• Computer literate (Excel and Word)
• Valid driver’s license
• Matric essential

Desired Qualities

• Lead by example
• Hold high standards and enforce them
• Resilient, disciplined and solutions‑driven
• High emotional intelligence (EQ) – non‑negotiable
• Ambitious with a desire for growth beyond a single store
• Detail‑oriented yet commercially minded
• Take full ownership of responsibilities

Compensation / Benefits

• Incentive (details to be discussed)