Retention Manager

About

OKTOBER is hiring a Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us (no churn).

Responsibilities

• Own results & relationship for 4‑5 Shopify brands doing over $5M/year
• Write your own copy and work with our strong design team to make it bang
• Grow our collective knowledge by sharing tools, frameworks and ways of thinking

Requirements (non‑negotiable)

• 2+ years hands‑on Klaviyo experience
• Full funnel understanding, not just email metrics
• Strong relationship builder and proven client‑facing experience
• Agency background or 8‑figure+ brand experience

Benefits

• Direct access to founders of the fastest growing e‑commerce brands worldwide
• Clear growth path into specialist or manager position
• Access to all tools, data, courses, and coaches you need for being successful

This is for you if

• You're a freelancer/agency owner who wants more stability
• You hate how slow decision making is in your current role
• You're the only expert in your company and miss a team

This is not for you if

• You're looking to get away by doing the bare minimum
• You need a lot of hand‑holding throughout the day

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Speak soon ❤️ 🔥