Business Analyst

Project Overview

Digital Health, a Shared Health service, facilitates the improvement and enablement of healthcare delivery transformation through the use of information and communication technology. The focus is to provide efficient, effective information management and communication technology processes across the provincial health sector.

Role Title

Business Analyst

Work Location

Services will be performed on site.

Engagement Type

• One Full-Time Individual Resource

PHI & PHIA Requirements

• Will not have custody or control of Personal Health Information (PHI)
• Will not perform the services of an Information Manager as defined in The Personal Health Information Act (Manitoba)

Position Summary

The Business Analyst will support healthcare transformation initiatives by collaborating with clinical and operational stakeholders to analyze business needs, improve workflows, and support implementation of digital healthcare solutions. The role will involve requirements gathering, business process mapping, software testing coordination, and support for healthcare technology implementations including electronic patient record systems and Microsoft 365 migration initiatives.

The successful candidate will possess strong healthcare domain expertise, experience working in acute care environments, and the ability to manage stakeholder engagement in complex clinical settings.

Key Responsibilities

• Engage with clinical and operational stakeholders to gather, analyze, and document business and system requirements
• Analyze current-state workflows and identify process improvement opportunities
• Develop business process maps, workflow diagrams, gap analyses, and functional documentation
• Support implementation and optimization of healthcare technology solutions
• Facilitate workshops, meetings, and stakeholder discussions
• Collaborate with project managers, technical teams, and clinical users throughout project delivery
• Lead and execute software testing activities including:
  • Development of test plans
  • Test case creation
  • Test execution
  • Defect tracking and resolution support
• Support implementation and/or optimization of Altera Sunrise EPR solutions
• Support M365 mail migration initiatives within healthcare environments
• Ensure deliverables align with organizational standards, project objectives, and healthcare compliance requirements
• Provide status updates, documentation, and reporting as required

Mandatory Qualifications (Pass/Fail)

Certifications

• Diploma or Certification in Business Analysis
• Valid PRINCE2 Foundation or PRINCE2 Practitioner certification

Proof of certifications must be provided with the submission.

Required Skills and Experience

1. Healthcare Business Analysis Experience

• Minimum 10 years' experience in an analyst role within a healthcare setting
• Experience working directly with clinical stakeholders to implement workflow changes or new systems
• Experience must include:
  • Requirements gathering and documentation
  • Business process mapping
  • Gap analysis and capability assessment
• Must provide at least 3 project examples totaling a minimum of 10 years

2. Cardiovascular Health Project Experience

• Minimum 1 year of experience implementing cardiovascular health projects in a large-scale acute care environment
• Must provide at least 1 project example demonstrating relevant experience

3. Software Testing Experience

• Minimum 3 years' experience leading and executing software testing activities
• Experience must include:
  • Test planning
  • Testing estimates
  • Test case development
  • Test execution support
• At least one project must be within a healthcare setting
• Must provide at least 2 project examples totaling a minimum of 3 years

4. Altera Sunrise EPR Experience

• Minimum 1 year of experience implementing or supporting Altera Sunrise EPR
• Must provide at least 1 project example demonstrating relevant experience

5. M365 Mail Migration Experience

• Minimum 1 year of experience implementing Microsoft 365 mail migration within a healthcare environment
• Must provide at least 1 project example demonstrating relevant experience

Preferred Skills

• Strong communication and stakeholder management skills
• Experience working in large-scale healthcare transformation programs
• Knowledge of clinical operations and acute care workflows
• Experience with healthcare information systems and interoperability initiatives
• Strong analytical, documentation, and problem-solving skills
• Ability to work independently and collaboratively within multidisciplinary teams

Deliverables

• Business requirements documentation
• Workflow and process maps
• Gap analyses and recommendations
• Functional and non-functional requirements
• Test plans and test cases
• Stakeholder meeting documentation
• Status reports and implementation support materials