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SaaS Customer Success Lead — Retention & Growth

IncentFit

Wilkes-Barre · flexible Full-time Lead $80k – $95k/yr 1mo ago
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About the role

About

A health-focused company in Pennsylvania is looking for a Customer Success Supervisor to lead their account management team.

Role

This mid-level role demands at least 5 years of B2B SaaS experience and strong leadership skills.

Responsibilities

  • Driving client satisfaction
  • Managing account transitions
  • Advocating for clients

Compensation & Benefits

  • Competitive compensation between $80,000 and $95,000 annually
  • Wellness incentives
  • Health plans
  • Flexible working options

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