Sales & Administration Manager

Role Overview

We are seeking a results-driven Sales & Administration Manager to lead new business development and manage existing merchant relationships in Namibia. This role combines sales execution, client relationship management, and administrative oversight, making it ideal for a proactive individual with strong business acumen and a passion for the payments or financial services sector.

Key Responsibilities

• Identify, prospect, and secure new merchant accounts to grow market share
• Manage and retain existing clients, ensuring high levels of satisfaction
• Build and maintain strong relationships with key stakeholders
• Identify opportunities for upselling and cross-selling payment solutions
• Conduct market research to identify trends and new opportunities
• Develop and execute effective sales strategies aligned with business goals
• Provide accurate sales forecasts, reports, and market insights
• Maintain in-depth knowledge of payment gateway products and solutions
• Collaborate with internal teams to ensure seamless onboarding and support
• Ensure compliance with industry regulations and company policies
• Oversee administrative responsibilities related to sales operations

Minimum Requirements

• Proven track record in sales and business development
• Experience managing client relationships and growing accounts
• Strong communication, negotiation, and presentation skills
• Ability to work independently and remotely
• Proficiency in CRM systems and Microsoft Office Suite
• Valid driver's licence and willingness to travel within Namibia

Advantageous

• Experience in the payments, fintech, or banking industry
• Relevant tertiary qualification in Business, Finance, or related field

Key Competencies

• Strong commercial and strategic thinking ability
• Results-driven with a proactive approach to sales
• Excellent interpersonal and relationship-building skills
• High level of professionalism and accountability
• Strong organisational and administrative skills
• Ability to thrive in a fast-paced, evolving environment

Location & Travel

• Based in Windhoek (preferred)
• Travel within Namibia required

Desired Skills:

• Sales
• Banking
• Finance
• Market research
• Sales strategies
• Forecasts
• Market feedback
• Manage client relations
• Excellent communication
• Good interpersonal skills
• Work independently
• CRM software
• Microsoft Office Suite

Desired Work Experience:

• 2 to 5 years eCommerce
• 2 to 5 years Other Admin, Office & Support

Desired Qualification Level:

• Degree

About The Employer:

We are an innovative payments solutions provider, offering advanced payment gateway technologies that enable businesses to transact seamlessly and securely. As we expand our footprint in Namibia, we are looking for a driven and commercially minded professional to grow our presence and manage key client relationships.

Employer & Job Benefits:

• Commission
• Discretionary bonus