Sales Assistant/ Customer Success Manager (m/w/d)

About :em engineering methods AG

We are, among other things, a manufacturer of innovative software in the context of requirements management, making a significant contribution to the digital transformation of our customers. And this is exactly where we need support!

Responsibilities

• Support of the sales process from independent offer creation to order entry for a requirements management SaaS solution
• Maintenance and further development of customer and sales data in the CRM system
• Coordination of customer appointments
• Follow-up of sales opportunities
• Support in license management
• Creation of reports, analyses, and presentations for sales controlling
• Support in marketing activities, trade fairs, and customer surveys
• Processing of customer inquiries

Requirements

• Completed commercial or technical training or completed studies (e.g., Business Administration, Industrial Engineering)
• Initial experience in sales
• Proficient in MS Office (Outlook, Word, Excel)
• Structured, independent, and customer-oriented way of working
• Strong communication and teamwork skills
• Very good German and good English skills

What awaits you at :em

• A highly motivated and qualified consulting team that strongly identifies with the goals and values of :em
• Exclusive customers and technical challenges
• Extensive opportunities for personal development
• An attractive salary model
• Work in small teams
• The opportunity to actively shape the work environment and areas of responsibility
• A mentor (m/f/d) who will support you in your onboarding into an exciting project environment
• Social and additional benefits such as company pension plans and anniversary bonuses
• Support for work-life balance (including mobile working & travel time compensation)
• Team and company events

About Us

:em AG develops innovative methods and software solutions for engineering and, as an integrator of IT systems, has a comprehensive cross-industry portfolio. True to the vision "We deliver the digital future for Engineering & Manufacturing," :em AG supports the concrete implementation of digital transformation for its customers with its services and software applications. To this end, employees design digitalization strategies and roadmaps and help realize model-based, digital development. With the product ReqMan® and a broad consulting portfolio covering topics such as Digital Twin (DT), Enterprise Architecture Management (EAM), Product Lifecycle Management (PLM), Digital Services & Cloud, Digital Manufacturing, Data Analytics & AI, Model Based Systems Engineering (MBSE), Cooperation and Requirements Management, or Model Based Definition (MBD), :em AG serves customers from the Mobility & Transportation, Mechanical and Plant Engineering, Aerospace, Electrical and Information Technology, as well as Medical Technology and Life Science industries.

Your Contact Person for Further Questions

Henrike Marks People & Culture Business Partner

Apply now and get to know the :em culture up close. We look forward to presenting more about our company to you in a personal conversation.