Sales Consultant

Job Description

Areas of Responsibility:

• Portfolios responsible for: Endoscopy and Urology
• Responsible for the sales of the Endoscopy and Urology range of products, including maintaining and growing existing business and expanding of sales within the assigned territory.
• Scheduling and attending appointments with existing and potential customers;
• Demonstration of products to Clinical personnel;
• Completion of weekly planner and activity report for submission to direct Manager;
• Achieving Sales Targets;
• Responsible for networking with and development of relationships with new customers and managing existing customers;
• Counting and management of consignment stock;
• Requesting and following up on quotations;
• General Administration associated with the position;
• All activities to be recorded on Force Manager CRM.

Marketing

• Assist the National Product manager with Journal clubs, workshops/ VISTA meetings and various conferences as needed;
• Assist the Sales Managers with the Sales budgeting per territory for the SBU;
• Effective implementation of tactical and strategic plan;
• Effective marketing activities including congresses and customer workshops and educational events;
• Daily calls to customers and new prospects;
• Effective promotion of all products offered
• Sales Knowledge to allow for effective selling of product features and benefits;
• Evaluation, analyses and report on Competitors' products, drive strategies and driving appropriate business responses.

Customer Relations

• In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.
• Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;
• Attending to appointments with Customers and prospects;
• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction;
• Assist when needed with Successful congresses and training workshops;
• Assist with Identifying the correct customers to attend product training to ensure an ROI;
• Manage relationships with all customers, prospects and key opinion leaders where needed;
• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;
• Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.

Sales Reports and Administration

• Achieve monthly and quarterly sales budgets for the SBU;
• Achieve annual sales budgets per SBU;
• Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests;
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;
• Monthly reports to the Sales Manager submitted before 5th of the month;
• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;
• Compliance to regulatory SOP's, SA Regulations and Code of Business Ethics;
• Maintain the Company's ethical position. Effectively communicate and manage Company business conduct policies.

Training

Sales Consultant Role

• Maintain a high level of motivation to ensure marketing function is well implemented;
• Preparation and conducting of presentations at Sales Consultants'- and management-meetings;
• Assist Sales Managers with product queries and/or technical/clinical application information;
• Manage your portfolio by living the company values.

Training Events

• Identify and implement educational events for customers to achieve growth;
• Manage the implementation of workshop activities with sales team and customers;
• Train new customers on the range of products as set out by your manager;
• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth;
• Participate in company business and sales meetings and provide input to management;
• Attend and assist when needed for planning of all congresses identified.

Administrative Duties

Reports

• Adhere to credit policies and procedures of the group;
• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;
• Ensure all product and marketing activities comply with legal and ethical standards;
• Managing all company expenses within the marketing budget provided;
• Adhere to any legal or medical requirements and inform management of changed requirements;
• Submit monthly report to senior management and record all activities on Force Manager CRM.

Stock management:

• Assist with Stock rotation and slow-moving identification and returns;
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;
• Management of consignment stock allocated to customers on request from Sales Managers;
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;
• Should a procedural kit procedure be implemented in the SBU - the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;
• Give effective feedback to Management on Consignment stock;

Requirements

Qualifications

• Grade 12 (Matric) is a minimum requirement;
• A relevant degree or diploma is an advantage;
• Any medical-management or -marketing qualification would be a definite advantage.

Experience Required

• Previous Sales experience;
• Medical experience is a preference and previous experience in a similar position such as Endoscopy, Urology, Critical Care or any experience in the Medical Industry would be an advantage;
• Knowledge of the target group of customers such as Stock Controllers, Pharmacy Managers and relevant Support Staff, will be an advantage;
• Clinical and product knowledge will be a definite advantage;
• Existing relationships with customer base will be a definite advantage;
• Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position;

Skills/Competencies

• Advanced planning and organizational skills;
• Excellent written & verbal communication skills;
• Excellent interpersonal skills;
• Negotiation skills;
• Project management skills;
• Knowledge of marketing analysis, practices, strategies, planning;
• Strong analytical, organizational and decision-making skills;
• Strong understanding of business and financial drivers;
• Strong influencing skills to present new ideas promoting collaboration and generate buy-in;
• Ability to travel extensively in the country and when needed to travel abroad;
• Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities;
• Proficient in Microsoft Office - especially Excel at an advanced level and PowerPoint and Outlook;
• Integrity, responsive, high commitment;
• Desire to win with a drive on results; Strong leadership skills, a leader whose personal and professional behaviour is aligned to the Group values.

Benefits

• Competitive salary on offer with travel allowance, medical aid and pension.