Sales Development Representative

About Finix

Move money. Make money. Finix is a full‑stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e‑commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no‑code, low‑code, and developer‑friendly tools, businesses can get up and running in hours—not months.

Finix has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, Leap Global, American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, Visa, and others.

About the Role

This Sales Development Representative (SDR) role is a career‑challenging and immensely rewarding opportunity. You will handle inbound customers, execute your own outbound strategy, create a pipeline of customers, and generate the top of the funnel for the rest of the sales organization. The position is in‑office.

Responsibilities

• Reach out and manage inbound or outbound leads in a timely manner
• Meet daily touchpoint metrics while aiming to hit a target number of customer qualifications monthly
• Maintain optimism and drive amidst the hustle of a scaling startup
• Navigate newly contacted customers’ organizations, identifying decision‑makers centralized around payments
• Utilize value selling and SPIN as the fundamental structure for all meetings
• Identify areas where Finix adds value, even if not obvious from the first conversation
• Project creativity by identifying new markets to penetrate; execute on these ideas while being conscious of priorities
• Track and update all customer details within the CRM
• Prioritize opportunities and apply appropriate tools & resources to ensure 100% satisfaction among all customers
• Communicate value to senior stakeholders and devise creative ways to create success

Requirements

• 2+ years experience in quota‑driven, successful sales roles
• Understanding of how to optimize the sales cycle from lead to opportunity to live account
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Familiarity with cloud‑based sales tools, B2B technology applications, and how these tools accelerate the sales cycle
• Ability to prioritize and execute on multiple projects simultaneously
• Excellent communication skills (interpersonal, email, verbal, presentation, Slack)
• Formal sales/SDR training from a reputable institute or organization, concentrating on value selling, SPIN, or similar
• Experience working closely with Tier 1 SaaS and technology companies, financial institutions, and/or card networks at senior levels
• Prior experience in Payments/Fintech
• Bachelor’s degree or equivalent experience

Compensation & Benefits

• Base/OTE Salary Range: $60,000 – $120,000 OTE + Equity + Benefits

Equal Opportunity

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Sales Development Representative
Level: IC2/IC3
Location: San Francisco, CA