Sales Analyst

About

Enhance sales efficiency as a dedicated Sales Analyst. Manage systems, analyze data, and support order processing while collaborating cross-departmentally to improve customer experience.

In this role, you will work closely with Sales, Customer Service, and Operations teams to drive improved sales results and operational efficiency. Key tasks include training staff on sales-related systems and processes, advising customers during order support, and organizing workshops. Your analytical skills will also aid in preparing reports on sales trends and customer interactions, crucial for strategic decisions.

Leverage your analytical expertise to support sales teams, optimize processes, and elevate customer interactions in a dynamic environment.

Responsibilities

• Manage sales systems and processes
• Support order processing and customer communications
• Organize customer sales seminars and workshops
• Conduct competitor research for market insights
• Prepare detailed reports on sales data and inquiries

Requirements

• Bachelor’s in Business Administration or related field
• Minimum 2.5 years experience in similar roles
• Proficiency in CRM/ERP system training
• Strong organizational and communication skills
• Analytical skills with attention to detail