Sales & Product Manager (Travel / Fincas) (m/f/div)

About us

ralfsfincas is a curated travel company focused on handpicked fincas and villas in Mallorca. Founded by experienced entrepreneurs in this market, we are building something deliberately different:

• No mass listings.
• No anonymous platform.
• Instead: quality, personal relationships, and honest advice.

We are a small, founder-led team in an early stage - highly committed, fast-moving, and focused on building a premium product with real substance.

This is not a corporate job. This is an opportunity to help build something from the ground up.

Your role

This role combines Sales and Product responsibility.

You will work directly with customers and property owners, with the goal of:

• generating high-quality bookings
• improving and expanding our finca portfolio

You will be involved across the entire value chain — from first customer contact to onboarding new properties.

Your responsibilities

Sales & Customer Management

• Handle booking inquiries via email
• Provide phone-based customer advice (incl. occasional weekends)
• Convert inquiries into bookings through high-quality, personal consultation
• Manage and process bookings in our internal backend system

Product & Portfolio Development

• Identify and onboard new finca properties (including cold outreach to owners)
• Guide owners through our onboarding process (contracts, setup, positioning)
• Coordinate photographers and content creation (images, videos, descriptions)
• Ensure high quality and consistency across all listings

Partner & Internal Communication

• Communicate with finca owners in Spanish (email, phone, WhatsApp)
• Collaborate with internal teams (accounting, marketing, product, IT, management)
• Act as a bridge between customer demand and product supply

Optimization & Operations

• Identify weaknesses in processes, listings, or conversion — and improve them
• Work with CRM systems and modern tools efficiently
• Use AI and digital tools to solve problems and increase efficiency
• Prioritize tasks independently and manage your own workload

Your profile

Must-have skills

• Fluent in German and English, good Spanish skills
• Based in Berlin (hybrid work possible, 2 days/ week in the office)
• Strong communication and sales skills
• Confident working with CRM systems and digital tools
• Good analytical and problem-solving abilities
• Solid understanding of numbers and commercial thinking
• High level of self-organization, especially in remote work
• Ability to prioritize tasks independently and work efficiently

Bonus (nice to have)

• Knowledge of Mallorca or the travel industry
• Commercial training or business background
• Experience in sales, hospitality, or marketplaces

Your mindset

We are looking for someone who:

• Thinks entrepreneurially, not just operationally
• Takes ownership instead of waiting for instructions
• Is hands-on and gets things done
• Has a strong sense for quality and detail
• Is flexible and comfortable working across different areas
• Is willing to go the extra mile when needed

This role is not for you if:

• you are looking for strict 9–5 working hours
• you need clearly defined structures for everything
• you prefer a purely specialized role

This role is for you if:

• you want responsibility and real impact
• you enjoy building and improving things
• you want to be part of a small, committed team

What we offer

• Direct collaboration with experienced founders
• High level of responsibility and ownership
• Fast decision-making, no corporate bureaucracy
• A meaningful role in building a premium travel brand
• A team that is committed, driven, and hands-on

If this sounds like the right challenge for you, we look forward to receiving your application! You can apply directly here via Indeed or send your documents by email to jobs@ralfsfincas.de.

Job Type: Full-time

Pay: 37.000,00€ - 40.000,00€ per year

Language:

• German and English (Required)
• Spanish (Required)

Work Location: In person