Sales Selling Manager: Pre-owned Vehicles

Responsibilities

• Lead from the front in selling units and motivate the team to meet desired targets.
• Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence.
• Develop and implement benchmarked practices to build service delivery excellence and encourage exceptional customer service.
• Continuously analyse customer behaviour, competitor behaviour, market and economic conditions and adjust the sales approach.
• Create an engaging, enabling and productive organisational culture through mentoring and coaching.
• Adhere to good corporate governance, compliance, integrity and ethics principles.
• Support the development and approval of a dealership budget aligned to shareholder expectations, OEM forecasts, financial institutions requirements, market conditions, and business unit needs.
• Evaluate all trade ins using appropriate tools such as Bid4Cars.
• Manage the recondition process and costs.
• Ensure vehicles are sales ready, correctly priced and advertised.
• Manage every lead through CMS.
• Manage inventory and stock.