Sales training program manager

Overview

As the Sales Training Program Manager within the Sales Excellence team, you will be responsible for designing and overseeing the implementation of a structured, global Sales Enablement Program. This program will equip the sales team with the necessary skills, knowledge, and best practices to drive performance. You will maintain and update a comprehensive sales playbook, establish governance structures, and facilitate training and coaching frameworks to support regional sales teams in their execution. Additionally, you will engage with key stakeholders, including technical teams, to shape and optimize the training program.

Key Responsibilities

• Sales Enablement & Training Program: Establish and coordinate a structured, global Sales Enablement and Training Program, including an onboarding program for new hires, by utilizing Omya Sales Playbook. The program provides a learning framework covering CRM and sales analytics tools, technical product knowledge, market insights, and negotiation fundamentals, mainly organized in coordination with relevant internal and external stakeholders and subject‑matter experts. This role is responsible for delivering Sales Playbook training and ensuring its consistent adoption across the sales organization.

• Coaching & Leadership Development: Develop coaching programs to be leveraged by sales management to drive high‑performing sales teams.

• Content Development & Knowledge Management: Develop and manage training content to support the Sales Enablement & Training Program. Create structured learning materials, resources, and toolkits tailored to different levels of sales proficiency. Implement knowledge management processes that ensure easy access to up‑to‑date, standardized, and relevant content across the sales organization.

• Training Delivery & Engagement: Engage directly with sales teams to assess training needs and also deliver targeted training sessions. Ensure training is conducted in an interactive and effective manner, adapting delivery methods based on audience needs.