Salesforce Engineer & Developer

About

Are you a hands-on, solutions-driven professional who enjoys building, optimizing, and owning technology from end to end? Join us as we continue to scale and innovate our operational systems and client platforms.

We are currently seeking a Salesforce Engineer & Developer to support and enhance our growing technology ecosystem.

Position Details

• Type: Full-Time Position
• Salary: $90,000-$125,000 DOE

What you'll do

The Salesforce Engineer & Developer will be responsible for planning, executing, and delivering operational technology projects on time and within budget. This role plays a key part in aligning technical solutions with business needs, while supporting and enhancing both existing and newly developed platforms.

What your role is

• Lead the end-to-end management of operational technology projects, ensuring successful implementation and adoption
• Develop detailed project plans, including scope, objectives, timelines, budgets, and resource allocation
• Collaborate with cross-functional teams, including IT, operations, and client service teams, to define project deliverables and milestones
• Oversee the design, development, and deployment of AI-driven solutions to optimize client interactions
• Identify risks, develop mitigation strategies, and proactively resolve project roadblocks
• Monitor and report on project progress, performance metrics, and stakeholder feedback
• Ensure compliance with industry standards, security protocols, and regulatory requirements
• Foster a culture of continuous improvement by analyzing project outcomes and implementing best practices
• Learn and operate platforms based on the needs of both existing and newly developed technology
• Provide technical understanding, training, and support to operations teams
• Provide ongoing technical support for current and newly created platforms
• Support Salesforce development as well as mobile and web-based application development
• Additional tasks as assigned by CSD Leadership

What we're looking for

• Experience with Salesforce development and platform management
• Familiarity with mobile and/or web application development
• Strong project management and organizational skills
• Experience working with cross-functional teams and stakeholders
• Understanding of AI-driven processes and client service platforms is a plus
• Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment
• Strong communication skills with the ability to translate technical concepts to non-technical teams

Why join us?

You'll have the opportunity to build and shape systems that directly impact our operations and client experience. This is a highly visible role where your work drives efficiency, innovation, and long-term scalability. #LI-Remote

Physical requirements may include but are not limited to:

• Constant visual stimulation, including close vision, distance vision, reading, computer work
• Constant sitting; frequent up and down out of chair
• Constant use of telephone, speaking, listening
• Constant document handling, use of copier and fax machine, filing
• Frequent typing, use of computer
• Occasional walking around building
• Occasional bending, reaching, stooping, pulling
• Occasional lifting, carrying, moving of items up to 20 pounds
• Occasional walking to, bending to enter, sitting and using upper and lower limbs to drive car