Senior Digital Marketing Project Manager

Job Summary

The company is seeking an experienced Senior Digital Marketing Project Manager to support high-impact CRM and 1:1 marketing initiatives within a fast-paced digital environment. This role will oversee medium to high-complexity marketing projects, collaborate with cross-functional teams and external agencies, and ensure successful execution of digital campaigns and customer engagement programs. The ideal candidate will possess strong project management expertise, Salesforce Marketing Cloud experience, and a solid understanding of digital marketing operations.

Key Responsibilities

• Manage day-to-day execution of medium to high-complexity CRM and digital marketing projects from initiation through delivery
• Develop detailed project plans, timelines, status reports, and documentation to ensure successful campaign execution
• Lead multiple cross-functional and agency teams simultaneously in a fast-paced marketing environment
• Coordinate project activities, milestones, deliverables, and dependencies to ensure timelines are met
• Capture business requirements and translate them into functional requirements for technical teams
• Facilitate status meetings and communicate project updates, risks, and action items to stakeholders
• Collaborate with internal teams and agency partners to ensure quality standards and user experience expectations are achieved
• Monitor campaign workflows and ensure data is accurately loaded into marketing applications
• Identify risks, process gaps, and optimization opportunities while driving continuous improvement initiatives
• Maintain project documentation, proofing checklists, and archived records in an organized manner
• Support campaign performance analysis and recommend improvements aligned with business objectives
• Promote collaboration, innovation, and strong team engagement across all project activities

Required Qualifications

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience
• Minimum 3 years of hands-on project management experience
• Minimum 3–5 years of experience in CRM, database marketing, email marketing, digital marketing, direct mail, or 1:1 marketing programs
• Strong experience managing Salesforce Marketing Cloud initiatives
• Experience managing multiple concurrent projects in a fast-paced environment
• Strong understanding of database marketing, email marketing, and digital campaign best practices
• Ability to gather business requirements and communicate functional needs to technical stakeholders
• Excellent verbal, written, and interpersonal communication skills
• Strong proficiency with Smartsheet and Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
• Strong organizational skills with the ability to prioritize competing deadlines

Preferred Qualifications

• Experience working within a digital marketing or interactive agency environment
• Experience supporting enterprise-scale CRM engagement programs
• Familiarity with process improvement and workflow optimization initiatives
• Strong analytical and problem-solving capabilities

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

Pay Range

$40/hr to $50/hr