Salesforce QA Analyst (Hybrid Onsite)

Job Description

The candidate will create functional and non-functional testing requirements, test solutions, and ensure that the systems meet the desired specifications for the Department's digital transformation.

Requirements

• Bachelor’s degree or higher from an accredited college or university in a related technical field.
• 5+ years experience in quality assurance of software systems.

Tasks and Responsibilities

• Create test cases and acceptance criteria: Specifically for Salesforce Lightning components, custom objects, and automated Flows.
• Executes test cases under varying circumstances: Perform functional, regression, and integration testing between Salesforce and external data platforms (e.g., Snowflake, AWS).
• Document and evaluate test results: Maintain detailed logs of test execution within Agile management tools (Jira/Azure DevOps).
• Detect, log, and reports program bugs: Identify Salesforce-specific issues including validation rule failures, permission set conflicts, and integration bottlenecks.
• Track defects and troubleshoot errors: Work closely with developers to replicate bugs and verify fixes in sandbox environments.
• Create test procedures/training materials: Develop documentation for end-user testing and UAT (User Acceptance Testing) sessions.
• Identify and implement appropriate testing strategies: Determine when to use manual vs. automated testing (e.g., Playwright) for Salesforce UI and API layers.
• Collaborate with project team members: Partner with Salesforce Architects and Data Engineers on security requirements and customer-facing issues.
• Agile development experience: Participate in daily stand-ups, sprint planning, and retrospectives to ensure quality is integrated into the SDLC.
• Salesforce Domain Expertise: Direct experience testing Salesforce CRM, including configuration, customization, and AppExchange integrations.
• Data Integrity Testing: Experience validating complex data migrations and real-time data syncs between cloud platforms.
• Public Sector Awareness: Ability to test applications against accessibility (Section 508) and data privacy standards relevant to educational data.
• Sandbox Management: Familiarity with managing test data and deployments across Salesforce Sandbox environments.

Required/Desired Skills

Top Skills & Years of Experience

Skill	Required /Desired	Amount of Experience
Manual Testing (System, Integration, Regression)	Required	5 Years
Salesforce Platform Testing (Lightning, Flows, Objects)	Required	4 Years
Agile/Scrum Methodology	Required	5 Years
Defect Tracking Tools (Jira, Azure DevOps, or ALM)	Required	5 Years
API Testing (Postman or SoapUI)	Required	3 Years
Test Case Design & Documentation	Required	5 Years
Data Validation/SQL (Snowflake or similar)	Desired	3 Years
Test Automation (Playwright, Selenium, or Copado)	Desired	3 Years
UAT Coordination/Business Analysis	Desired	3 Years