Salesforce Solution Architect

Your Role

You'll own the design and delivery of Salesforce solutions across the business, acting as the bridge between business stakeholders and the external vendors who implement the platform. This is a hybrid architecture and delivery role: half of your week is shaping how Salesforce should solve real business problems, the other half is making sure the vendors actually build what was agreed, on time and on budget. It's a senior, business-facing position, not a hands-on developer role.

Your Responsibilities

• Design end-to-end Salesforce solutions that align with business strategy, translating requirements from stakeholders into clear, well-documented solution designs
• Define the target architecture across Sales Cloud, Service Cloud, and other relevant Salesforce products, including integration touchpoints with surrounding systems (ERP, marketing automation, data platforms)
• Own the solution blueprint across the full project lifecycle, from initial scoping through design, build, testing, go-live, and hypercare
• Manage external implementation partners and vendors: scoping statements of work, reviewing deliverables, tracking progress, managing risks and dependencies, and holding vendors accountable to quality and timelines
• Run project governance: steering committees, status reporting, budget tracking, change requests, and escalation management
• Act as the single point of accountability for Salesforce projects internally, representing both the business and the technical solution to senior stakeholders
• Ensure solutions are scalable, maintainable, and aligned with platform best practice, even though implementation is done by partners
• Contribute to the Salesforce roadmap, prioritisation, and platform governance
• Champion adoption and change management across business users

Your Background

• Several years of experience as a Salesforce Solution Architect, Functional Architect, or senior Salesforce consultant with a strong delivery track record
• Proven experience designing solutions across at least two Salesforce clouds (typically Sales Cloud and Service Cloud, with exposure to Experience Cloud, Marketing Cloud, or Data Cloud a plus)
• Strong project and vendor management background: you've owned SOWs, run steering committees, managed external implementation partners, and delivered to budget
• Comfortable operating at the intersection of business and technology, with the ability to translate between the two without getting into code
• Solid understanding of Salesforce platform capabilities, data model, integration patterns, and licensing, enough to challenge vendors and validate their proposals
• Relevant Salesforce certifications such as Application Architect, System Architect, or Certified Technical Architect track are a strong plus, though practical delivery experience matters most
• Excellent stakeholder management, communication, and facilitation skills across business, IT, and external partners
• Structured, pragmatic, and outcome-focused, with the confidence to push back on vendors and stakeholders when needed
• Fluent in English; German is a strong plus for the Swiss market

For more info reach out to Randy@summitag.ch or +41 41 588 12 86