SAP Business Technology Platform Senior SRE/DevOps Operations Engineer

About

Client is seeking an SAP Business Technology Platform Senior SRE/DevOps Operations Engineer to assist in ensuring the highest level of uptime and Quality of Service (QoS) for our customers. Individuals will work in a diverse environment and cross-train with other global team members.

General Responsibilities

• Provision, monitor and operate cloud services in a globally distributed team
• Analyze and solve operational issues and respond to incidents
• Exposure to working with appropriate complex systems administration, database administration and managing landscape maintenance, upgrades and hotfixes
• Maintaining the integrity and security of servers and systems
• Exposure to developing and operating monitoring policies and standards
• Ensure proper resource allocation related to the use of computing resources across cloud environments
• Conduct incident root cause analysis and implement continuous improvements
• Partner with product development team to design and enhance service reliability
• Exposure in developing and implementing testing strategies and documenting results
• Work in a diverse environment and cross-train with other global team members
• Willingness to Support On-call rotation schedule
• Flexible schedule which may include weekend or after-hours work

Requirements

• Expertise with GIT
• Expertise with Concourse including setup, management and troubleshooting of new pipelines
• Expertise with Linux specifically SUSE and Ubuntu
• Expertise with Kafka, Zookeeper and BigData technologies
• Expert in development of automation for testing, deployment, scalability and management cloud services
• Expertise with building, implementing, and/or supporting cloud monitoring tools
• Expert knowledge of Cloud Computing and Databases
• Expert understanding of web services, networking, virtualization, and internet protocols
• Ability to multitask and handle various projects, deadlines and changing priorities
• Excellent communication and prioritization skills
• Expertise with security fundamentals as they pertain to SaaS Multitenant Application systems
• Strong interpersonal, presentation and customer service skills

Desired Qualifications

• Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
• Experience with Cloud Foundry based environments
• Experience with Jenkins and/or Chef automation and Terraform
• Expert with Kubernetes, troubleshooting, operations, management and configuration of complex Kubernetes services
• Exposure to and understanding of troubleshooting IP networks and application stacks

Education

• BS/BA degree in Computer Science, Management Information Systems, or related IT discipline preferred
• ALLOWABLE SUBSTITUTION: An additional four (4) years of experience can be substituted for a BS or BA degree
• 8+ years of experience

Additional Requirements

• Participation in an on-call rotation for handling P1 incidents is required
• Experience with observability tools such as Prometheus and Grafana