SATIC - Legal engineer - AI & Knowledge (Leah) — Senior Associate

About SATIC

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.

Summary

Turn legal know‑how into simple, reliable Leah experiences. You’ll develop first drafts and templates of playbooks, policies, ; help design agent‑assisted workflows; and support testing, training, and adoption.

Great fit for lawyers, paralegals, contract analysts, or legal ops professionals who enjoy applying technology to everyday legal work. Experience with tools like Leah, Harvey, or Legora and an interest in Agentic AI is helpful but not required.

Key responsibilities

• Gather and structure the rules, examples, and language legal teams rely on.
• Draft clear problem statements and use cases that Leah can support.
• Help design and refine the user experience; test with real examples and iterate.
• Create guides, FAQs, and short videos so people can self‑serve with confidence.
• Work with engineers to connect solutions to the client’s existing tools when needed.

Experience & skills

• 2–6 years in legal (law firm or in‑house), legal ops, or legal‑tech delivery.
• Strong analysis and drafting; comfortable working with structured information.
• Curiosity about AI‑enabled tools and how they support decision‑making.
• Confident communicator who can explain “how and why” in plain English.

Attributes

• Curious, patient, and precise.
• User‑focused; balances quality with pace.
• Collaborative and open to feedback.