Scale Solution Sales-Domain Architect (SAFA) - CRM

Role: Scale Solution Sales-Domain Architect (SAFA) - CRM

Location:

Reston, VA - 100% onsite

Employment Type:

Contract

About the Role:

This role plays a critical part in ensuring our Sales and Marketing platforms evolve in a deliberate, scalable, and business-aligned way. You will help teams move faster by reducing architectural ambiguity, maximizing reuse of existing capabilities, and ensuring solutions are thoughtfully designed from both a technical and functional perspective.

Responsibilities:

• Own and Evolve Domain Architecture
  • Define and continuously evolve the end-to-end architecture for Sales and Marketing systems, spanning applications, services, integrations, and platforms.
  • Establish architectural principles, standards, and reference patterns that enable consistent, high-quality system design across teams.
  • Collaborate with enterprise and solution architects to align domain decisions with broader architectural strategy.
• Apply Deep Functional & System Understanding
  • Develop and maintain a strong understanding of the functional capabilities, workflows, and constraints of the end-to-end Sales and Marketing technology ecosystem.
  • Leverage this knowledge to efficiently identify solution designs that meet business needs while minimizing unnecessary customization, duplication, or technical complexity.
  • Help teams understand when to extend existing capabilities versus introducing new services or platforms.
• Design for Scale, Reliability & Security
  • Partner with engineering teams to design cloud-native, distributed systems that support high-volume, business-critical workflows.
  • Promote API-first and event-driven architectures that enable loose coupling and faster delivery.
  • Ensure solutions are designed with resiliency, performance, security, and operational excellence in mind.
• Technical Strategy & Roadmapping
  • Translate product and business strategies into coherent architectural direction and technology roadmaps.
  • Evaluate new technologies and platforms through proof-of-concept and design exploration, making pragmatic recommendations aligned to business value.
  • Balance innovation with simplicity, cost awareness, and long-term maintainability.
• Influence, Collaboration & Mentorship
  • Serve as a trusted technical partner to product managers, engineering leaders, and business stakeholders.
  • Collaborate with peer architects to make well-reasoned architectural decisions as a team.

Qualifications:

• Bachelor’s degree in computer science/engineering/information systems or similar technical area
• At least 12+ years of experience in IT covering at least three of the following areas: architecture, requirements & design, development, testing, application support.
• 4+ years of MSO/Telecommunications experience with a good blend of functional and technical skills in enterprise BSS systems and Solutions architecture.
• Significant experience designing and evolving large-scale, distributed systems in complex enterprise environments.
• Strong expertise in cloud-native architecture, microservices, APIs, and event-driven systems.
• Demonstrated ability to reason about architectural tradeoffs and align technical solutions to real business needs.
• Excellent communication skills, with the ability to explain complex system designs to both technical and non-technical audiences.
• Experience supporting Sales, Marketing, CRM, or customer-facing platforms is a strong plus.

Key Words to search in Resume:

• Strong understanding of the functional capabilities, workflows, and constraints of the end-to-end Sales and Marketing technology ecosystem.
• Strong expertise in cloud-native architecture, microservices, APIs, and event-driven systems.

Pre-Screening Questionnaire:

• Strong understanding of the functional capabilities, workflows, and constraints of the end-to-end Sales and Marketing technology ecosystem.
• Experience architecting and designing large scale Enterprise solutions
• Strong expertise in cloud-native architecture, microservices, APIs, and event-driven systems.
• Experience supporting Sales, Marketing, CRM, or customer-facing platforms