Security Operations & Facilities Manager

Role Overview

This position leads front desk security operations while overseeing the organization’s physical security program, facilities maintenance, and improvement projects. The role serves as the incident lead for security events and ensures a safe, professional, and discreet workplace environment.

Key Responsibilities

• Oversee physical security policies, procedures, and incident response
• Administer and manage access control, surveillance, and alarm systems (e.g., Genetec or comparable platforms)
• Manage front desk security operations, visitor access, badge issuance, and incident monitoring
• Receive, screen, log, and distribute mail and packages using safe‑handling procedures
• Coordinate with law enforcement and emergency services as needed
• Partner with IT to align physical security systems with cybersecurity standards
• Manage security and facilities vendors, contracts, and budget support
• Oversee building maintenance, renovations, inspections, and life safety compliance

Qualifications

• Bachelor’s degree or equivalent experience
• 6+ years of experience in physical security operations with facilities exposure
• Hands‑on experience with enterprise access control and IP surveillance systems
• Strong judgment, discretion, and professionalism
• Clear communication skills and a calm, service‑oriented presence
• CPP, PSP, PMP, or similar certifications valued but not required

Benefits

• Medical, Dental, Vision
• 401K matching
• PTO
• Tuition reimbursement
• Top Benefit Package!