Client Partner

About

We are looking for an experienced Client Partner to lead and expand strategic relationships across the Public Sector (cantonal, municipal, Education), Transport Operators, and International Organizations.

In this role, you act as a trusted advisor to executive stakeholders, drive growth across key accounts, open new opportunities, and position our company as a long term strategic partner for digital transformation, cybersecurity, cloud, and data-driven modernization.

You will own both strategic account development and targeted new client acquisition in complex, regulated, multi stakeholder environments.

Strategic Account Leadership

• Engage C-level stakeholders and understand client context
• Own and develop key account relationships end-to-end
• Lead account strategy, planning, and executive reviews
• Drive demand and shape commercial proposals
• Manage complex, multi-year sales cycles
• Collaborate with delivery teams to ensure execution
• Act as main contact for strategic and escalation topics

Business Development New Client Acquisition

Identify, qualify, and win new strategic opportunities in:

• national regional public administration,
• transport and mobility operators (rail, urban transport, airports),
• UN agencies, NGOs, and non profits in Geneva.

Industry Expertise

In order to advise clients effectively, develop strong knowledge of the public sector, transportation, and international‑organization landscapes, for example: public‑sector tendering and governance models, mobility and passenger‑experience trends, digital identity and e‑government initiatives, or the operating frameworks of UN and multilateral agencies.

Solution Leadership

• Promote the company’s capabilities across digital transformation, cloud, data, cybersecurity, and enterprise solutions.
• Ensure these offerings are positioned as integrated, strategic solutions tailored to client needs and industries.
• Represent the company externally at events and contribute to strengthening its market presence and expertise.

Internal Leadership Collaboration

• Work transversally with delivery, project directors, architects, security specialists, and solution teams, as well as with the partners ecosystem
• Influence the development of offerings and go‑to‑market strategies for targeted sectors.
• Act as the internal voice of the customer and steer prioritization.
• Provide accurate forecasting, risk management, and reporting.

Experience Background

• Proven track record in either: public administration (federal/cantonal/municipal), transport authorities and operators, or international organizations / NGOs is a strong plus
• 7–12 years of experience in key account management or enterprise sales.
• Demonstrated success managing high-stakes, long-cycle deals.
• Experience closing multi‑year transformation programs.

Skills

• Excellent negotiation and influencing skills.
• Strong executive presence and ability to operate at C‑Suite level.
• Ability to manage complex governance and multi‑stakeholder ecosystems.
• Strong understanding of IT services and solutions in line with ELCA services and products portfolio.
• Comfort with ambiguity, resilience in long cycles, and long‑term relationship building.
• “Hunter‑farmer hybrid”: able to grow existing accounts and win new ones.
• Bachelor’s or Master’s degree (Business, IT, or Engineering).
• English French fluent is a must
• German is a strong plus

Why Join Us

• A group with a purpose: we wish to nurture state of the art digital environment to make our clients, our communities, and our people thrive. This purpose provides employees with numerous evolution perspectives.
• A high-impact role in the heart of Switzerland’s most strategic sectors
• Direct exposure to governments, transport authorities, and global institutions
• The opportunity to shape digital transformation at national and international levels
• A collaborative environment with strong technical excellence
• Competitive compensation with performance-driven incentives