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Senior Account Executive - Retail

Tribes Communication

Bengaluru · On-site Full-time Senior 5d ago

About the role

800 crore company in capitalized billing and largest customer experience We have been investing in technology that enables customer experience across OOH, Events, Activation and Retail and have developed solutions and platforms that integrate with our core experiential solutions. Tribes has forged some long-term partnerships with its clients who rely on Tribes for groundbreaking innovations, and unconventional and memorable campaigns. Company URL: Job Title: Senior Account Manager / Account Director Bachelor's degree in business administration, Marketing, or a related field. Experience: 8 to 10 years of experience. We're looking for an experienced and highly motivated Senior Account Manager / Account Director to oversee and grow key client accounts. You'll lead a team of account managers and coordinators while driving strategy, fostering relationships, and maximizing account growth. Manage a portfolio of high-value client accounts, ensuring satisfaction, retention, and growth. • Lead and mentor a team of Account Managers, ensuring efficient management of daily tasks, projects, and client relationships. • Develop and manage account budgets, timelines, and event planning processes. • Identify opportunities to expand accounts, offering additional services and solutions that align with client needs. • Ensure effective internal communication and collaboration with creative, logistics, and production teams. • Prepare post-event reports, analyze performance metrics, and make recommendations for future events. • Stay ahead of industry trends and maintain a network of potential vendors, partners, and collaborators. • 8+ years of experience in account management or client services, with at least 2 years in a senior role within an event agency or related industry. • Proven experience managing and growing client accounts, with a strong track record of building long-term relationships. • Excellent leadership skills with experience managing and developing teams. • Strong understanding of event production, logistics, and vendor management. • Proficient in budget management, strategic planning, and using event management tools/software. • Creative problem-solving abilities and adaptability to changing client needs. • High level of attention to detail and a passion for delivering high-quality results. • Experience managing multiple large-scale projects simultaneously, under tight deadlines. • A dynamic and collaborative work environment focused on professional growth. • Competitive salary and comprehensive benefits package. • Flexible work arrangements

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