Senior Account Manager (gn) Public

About

As a Senior Account Manager Public, you will be responsible for the support and further development of our major public sector clients in the Bern region. You will build long-term relationships at the decision-maker level, manage tenders and contracts, and develop tailor-made software and IT solutions together with our specialists.

Responsibilities

• You will be responsible for the strategic support and further development of selected major public sector clients in the Bern region, focusing on software licenses and IT services.
• As the central point of contact, you will manage the entire customer relationship, from needs assessment through offer and contract design to long-term customer loyalty.
• You will build and systematically develop sustainable, trusting customer relationships.
• You will conduct negotiations on framework software and managed services contracts and support complex tenders.
• You will identify and realize cross-selling and up-selling potentials together with specialists and internal sales support.
• During the sales process, you will be responsible for coordinating internal specialist teams, leading cross-departmental coordination, organizing relevant meetings, and ensuring that all stakeholders are informed and work together on the project.
• You will keep an eye on market and customer developments and derive targeted sales activities from them.

Skills & Abilities

• Several years of professional experience in key account management of major clients, with experience in public tenders.
• Very good understanding of the public sector or high motivation to position yourself long-term in this environment.
• Experience in selling software licenses and IT services; Microsoft licensing knowledge is a plus.
• Strong communication and negotiation skills, as well as a high standard of service and customer orientation.
• High social and methodological competence, combined with a structured and self-reliant way of working.
• Negotiating proficiency in German (incl. Swiss German) and English, as well as willingness to travel within the region; French and/or Italian skills are a plus.

Benefits

• Work from home as needed, no dress code in the office.
• Car Allowance as a mobility concept.
• Modern technical equipment for flexible working.
• Work-life balance with 25 vacation days and the possibility of a sabbatical.
• Tailored further training and development opportunities.
• Internal coaching and psychosocial counseling.
• Open communication culture and diverse opportunities for co-creation.
• Trust and DEIB strategy, Women in Tech initiative.
• Fair compensation model based on qualification and success.
• Employee stock program.
• Extensive employee offers such as free drinks and snacks at our locations or legendary joint events.
• Onboarding buddy for optimal entry.

Accommodations

SoftwareOne stands for a respectful, inclusive work environment with equal opportunities for all – regardless of origin, skin color, religion, age, gender, disability, sexual orientation, gender identity, or other legally protected characteristics. We also invite career returners after a planned break to get to know our SOAR program.

If you need support during the application process, please feel free to contact us at [email protected] Please mention the position you are applying for and your country of residence. A contact person from our team, independent of the selection process, will then contact you to discuss your needs. We will support you in the best possible way – and of course, we will treat your data securely and confidentially in accordance with GDPR.