Senior Analyst

About

This is a fixed term position; estimated end date: July 31, 2027

The Senior Analyst supports the SRM pillar within GTTO, with a strong focus on hands‑on global transportation operations and 3PL performance management. The role drives day‑to‑day supplier performance, analytics, corrective actions, and continuous improvement through established SRM governance, while collaborating closely with cross‑functional stakeholders. The position also supports crisis management and Business Continuity Plan (BCP) solution design to strengthen transportation resilience during disruptions.

Key Responsibilities

• Support SRM engagement for Global Transportation, maintaining supplier governance cadence and performance alignment across regions, and ensuring disciplined follow‑up through established SRM forums.
• Lead supplier performance management activities, including regular reviews with internal teams and external providers; prioritize issues, document corrective actions, track progress, and escalate unresolved risks through SRM governance.
• Drive continuous improvement initiatives with suppliers by leading recurring coordination sessions, capturing actions and owners, and monitoring execution through to closure.
• Track and analyze value creation, including projected versus realized savings, flagging variances, and supporting follow‑up actions in collaboration with the GTTO PPM team.
• Support crisis management activities by contributing to Business Continuity Plan (BCP) solution design, including scenario analysis, risk identification, and definition of mitigation options to ensure transport continuity during disruptions.
• Coordinate with suppliers and cross‑functional stakeholders to assess BCP readiness, track mitigation actions, and support escalation through GTTO and SRM governance forums to strengthen overall transport resilience.
• Produce analytics, dashboards, scorecards, and regular reports using BI tools to enable data‑driven decision‑making, transparency, and accountability on supplier performance and priorities.
• Prepare and deliver clear communications and recommendations (summaries, dashboards, action trackers, presentations) to support stakeholder decision‑making on supplier performance and portfolio priorities.

Profile

• Proven hands‑on experience in 3PL management and global transportation operations, working directly with logistics service providers to manage daily execution, resolve disruptions, and ensure reliable freight flows across regions and transport modes.
• Strong operational and analytical skillset, using data to identify issues, perform root‑cause analysis, and support corrective actions; hands‑on experience building dashboards and visual reports using BI tools (Power BI, Tableau, or similar).
• Solid understanding of transportation fundamentals, including freight operations, transport modes, carriers, and common operational challenges in complex, global supply chains.
• Experienced in working within a global matrix organization, coordinating across Operations, Procurement, Finance, and other functions to align priorities and drive execution.
• Practical, action‑oriented team player with clear written and verbal communication skills, a structured problem‑solving mindset, and the ability to turn ambiguity into concrete next steps while adapting to change.

Skills & Experience

• 5+ years of hands‑on experience in global transportation and supply chain operations, including direct exposure to day‑to‑day execution, disruption management, and working with 3PLs in complex, multi‑region environments.
• Proven experience in supplier performance management and analytics, supporting issue resolution, corrective actions, and cross‑functional collaboration.
• Strong proficiency in BI tools and advanced Excel; familiarity with ERP/TMS concepts (e.g., SAP, Oracle) is an advantage.
• Able to prioritize and manage multiple operational tasks independently, maintaining follow‑up and reliability in a fast‑paced, global matrix organization.

Language

• Full professional proficiency in English (speaking, writing, and presenting) is mandatory for this role.