Senior Analyst, Sales Systems & Tools

Requirements

• Visionary in future focused problem-solving
• Comfortable working in environments that are evolving and not yet fully standardized
• Strong problem-solving skills with the ability to diagnose root causes and navigate ambiguity
• Ability to drive progress through cross-functional alignment in a matrixed organization
• Ownership mindset—following problems through to resolution
• Ability to balance strategic thinking with hands-on execution
• 6+ years of experience in Sales Operations, Revenue Operations, or Business Systems roles, preferably within mid-size to large B2B organizations with complex or evolving systems and processes
• Strong hands-on experience with Salesforce Sales Cloud (configuration, reporting, workflows) and CPQ
• Proven ability to translate business needs into system solutions and partner with technical teams to deliver
• Experience supporting cross-functional initiatives with measurable outcomes
• Experience working with imperfect or evolving Salesforce environments, including data quality challenges and process standardization efforts
• High proficiency in Salesforce reporting, Excel, and process/workflow design
• Strong collaboration and communication skills across Sales, IT, Finance, Marketing, and Enablement

Responsibilities

• Responsive to feedback, challenges and opportunities
• Accountable for results and best in class outcomes
• We are seeking a Senior Analyst, Sales Systems & Tools to help evolve and scale the systems, tools, and workflows that power our global revenue organization
• This role sits at the intersection of Sales Operations, technology, and process design—combining hands-on system improvement with cross-functional initiative support
• You will play a key role in improving Salesforce, enhancing data quality, and supporting how we evaluate and optimize our broader sales systems and technology ecosystem
• This is an ideal role for someone who enjoys solving complex problems, working through ambiguity, and delivering measurable improvements in a large, enterprise environment
• You will partner closely with Sales Operations leadership, IT, Finance, Marketing, and Sales Enablement, contributing to initiatives that impact seller productivity, data integrity, and tooling effectiveness
• Salesforce, Data & Process Improvement
• Lead initiatives to improve Salesforce usability, data quality, and workflow efficiency across the lead-to-cash lifecycle
• Translate business needs into scalable system solutions, partnering with IT to design, build, and iterate
• Identify and resolve root causes of system friction, reporting inconsistencies, and process inefficiencies
• Provide ongoing support for Salesforce and Clari to ensure data accuracy, reporting reliability, and continuity of day-to-day sales operations
• Sales Technology Portfolio & Governance
• Drive visibility into the sales technology ecosystem, including tool purpose, usage, cost, and renewal timelines
• Partner with Finance, IT, Security, and Procurement to support tool evaluations, renewals, and investment decisions
• Monitor adoption and value realization to identify optimization or consolidation opportunities
• Support a structured intake and evaluation process for new tools and enhancements
• Contribute to cross-functional forums related to sales tooling and technology strategy
• Productivity, Innovation & Initiatives
• Deliver a portfolio of sales productivity and process improvement initiatives annually
• Identify and implement automation opportunities across systems and workflows
• Partner with stakeholders to pilot and scale AI-enabled capabilities that improve seller efficiency
• Support cross-functional initiatives, including tool evaluations and platform decisions
• Strategic Programs & Cross-Functional Initiatives
• Focus on discrete, high-priority initiatives with cross-functional and leadership visibility (e.g., major tool evaluations, platform decisions)
• Support and help drive high-impact, cross-functional initiatives related to sales technology and process transformation
• Contribute to tool and platform evaluations by coordinating inputs, building analysis, and supporting recommendation development
• Help structure timelines, track progress, and ensure alignment across stakeholders
• Drive day-to-day coordination and execution of select high-priority initiatives (e.g., sales enablement platform evaluations or tooling transitions), including managing timelines, stakeholder alignment, and deliverables in partnership with leadership
• In this role, you will directly impact how effectively our sellers operate and how leadership makes decisions—through strong execution, structured analysis, and partnership with leadership on strategic initiatives
• You will play a central role in improving how our sales organization operates at scale—helping shape both day-to-day execution and how we evolve our technology and processes over time
• You will help ensure we are using the right tools, in the right way, while continuously improving the systems and workflows that power our revenue engine

Benefits

Skills