Senior Applications Engineer

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Duties & Responsibilities

REPORTING TO THE – SALES MANAGER APPLICATIONS ENGINEERS

JOB PURPOSE:

Sales and marketing of process equipment as well as technical support for commissioning, operating and maintenance of installed machines, repairs and spares. The role includes coaching/mentoring junior colleagues.

JOB FUNCTION:

Administration:

Ensure all expenditure submissions, reports, and checklists are completed accurately and within required deadlines. Maintain effective administrative processes that support operational efficiency and compliance.

Customer Service:

Respond promptly to client requests while providing technical support, training, and operational guidance. Identify improvement opportunities and resolve non-compliance issues to enhance customer satisfaction and equipment performance.

Marketing:

Conduct market research to identify opportunities and support business growth. Deliver client presentations and promote solutions using relevant marketing and point-of-sale materials.

Quality and Safety:

Ensure adherence to QA/QC standards and all safety procedures in line with company and legislative requirements. Support the development and maintenance of operating and maintenance documentation.

Sales:

Support the achievement of quarterly and annual sales targets through client engagement and accurate reporting. Assist with quotations, tenders, and equipment data validation to strengthen business opportunities.

Team Support:

Provide guidance, coaching, and technical support to Process Engineers and colleagues. Promote knowledge sharing and collaboration to strengthen team capability.

Test work:

Collaborate with R&D to conduct technical test work and evaluate results. Review and interpret reports to support product development and operational improvements.

Desired Experience & Qualification

QUALIFICATION & REQUIREMENTS:

Degree in Metallurgy/Chemical/Mineral Processing/Mechanical Engineering

Sales and Marketing qualification would be an advantage

Minimum 5 years’ experience in mineral processing environment

Strong communication and relationship-building skills

Customer and sales orientation

Technical expertise with a commitment to quality and safety