Senior AWS Integration Engineer(W2)

Job Description

• Roles & Responsibilities
• API & Integration Development
  • Build secure, scalable APIs and microservices using Python/Node.js and FastAPI (or equivalent).
  • Integrate CCaaS platforms with CRMs, IVR/IVA systems, knowledge bases, and analytics platforms.
  • Implement middleware orchestration via AWS API Gateway or MuleSoft (flows, transformations, throttling, auth).
• Event-Driven Architecture on AWS
  • Develop serverless workflows using AWS Lambda, Step Functions, and SQS for async processing and resilience.
  • Design idempotent, fault-tolerant patterns with DLQs, retries, and observability.
• Data & Persistence
  • Implement database connectivity using native drivers (e.g., Postgres, MySQL, DynamoDB, MongoDB).
  • Ensure secure secret handling and connection pooling; optimize queries for latency-sensitive CX workflows.
• DevOps & Quality
  • Build and maintain CI/CD pipelines (GitHub Actions or equivalent) with automated tests, code quality, and IaC artifacts.

Must-Have Skills

• CCaaS platforms with CRMs
• Python / Node.js
• REST APIs (FastAPI)
• AWS Serverless (Lambda, SQS, Step Functions)
• API Gateway / MuleSoft
• CI/CD & GitHub
• Database Connectivity (SQL/NoSQL)