Senior Business Analyst – Healthcare

Position Overview

We are seeking a highly experienced Senior Business Analyst to support complex healthcare initiatives within a public sector environment, with a strong focus on Long-Term Care systems, clinical applications, and health data platforms. This role requires deep expertise in business analysis, healthcare systems, stakeholder engagement, and regulatory compliance. The successful candidate will play a critical role in assessing business needs, supporting system enhancements, and ensuring the effective delivery and maintenance of healthcare technology solutions.

Must-Have Requirements (Strictly Required)

Public Sector & Healthcare Industry Experience

• Minimum 5+ years of experience in the healthcare industry, specifically supporting systems such as:
  • Long-Term Care (LTC) systems
  • Electronic Medical Records (EMR)
  • Hospital Information Systems (HIS)
  • Clinical Assessment tools
  • Ontario Healthcare Reporting Standards (OHRS)-compliant systems
• Proven experience working within a public sector environment
• Strong understanding of healthcare data, clinical workflows, and regulatory requirements

Knowledge of Health Information Privacy Legislation

• Knowledge of personal health information protection legislation
• Understanding of how privacy regulations apply to:
  • System development
  • Data handling
  • Maintenance of healthcare applications
• Experience ensuring compliance within systems managing sensitive health data

Advanced Business Analysis Expertise

• Extensive experience leading end-to-end business analysis activities, including:
  • Requirements gathering and documentation
  • Business process analysis and modeling
  • Gap analysis and impact assessment
  • Data and system analysis
• Experience documenting requirements in a way that supports technology solution design
• Ability to:
  • Analyze production issues and recommend solutions
  • Validate system changes and minimize business disruption
  • Provide data queries and scripts to troubleshoot issues
  • Review production logs, identify issues, and proactively recommend improvements

Business Analysis Across Full Project Lifecycle

• Experience conducting business analysis across all project phases:
  • Initiation
  • Planning
  • Design
  • Implementation
  • Maintenance
• Experience with:
  • Business modeling
  • Use case modeling
  • Process and data flow modeling
  • Conceptual and logical data modeling
  • Business rules and non-functional requirements definition
• Experience developing:
  • Business cases
  • Cost‑benefit analysis
  • Feasibility studies

Healthcare & IT Domain Knowledge

• Strong understanding of:
  • Clinical, inspection, and licensing data in Long-Term Care environments
  • Data quality, data access, and data de‑identification best practices
• Experience working with:
  • Long-Term Care Inspections
  • Critical Incident Reporting
  • Licensing systems
  • Relevant legislation (e.g., Fixing Long‑Term Care Act, 2021)
• Familiarity with:
  • Cloud‑based solutions
  • Ontario Digital Services standards
  • Accessibility standards (AODA)

Stakeholder Management & Leadership

• Proven ability to lead:
  • Subject matter experts (SMEs)
  • Stakeholder working groups
• Strong skills in:
  • Communication and presentation
  • Facilitation and negotiation
  • Problem‑solving and decision‑making
• Experience building strong relationships with business and technical stakeholders
• Ability to manage competing priorities and deliver under tight deadlines

Key Responsibilities

• Lead business analysis activities for healthcare system enhancements and support
• Document and validate business and system requirements
• Conduct gap analysis, impact analysis, and process improvements
• Support production systems through analysis and issue resolution
• Collaborate with stakeholders, vendors, and technical teams
• Develop business cases, feasibility studies, and reporting artifacts
• Ensure compliance with healthcare regulations and data privacy requirements

Preferred Qualifications

• Experience in Ontario public sector healthcare environments
• Certification such as CBAP, PMI‑PBA, or equivalent
• Experience with Agile or hybrid delivery models
• Advanced proficiency in MS Office and documentation tools

Compensation

• Pay: $70.00‑$80.00 per hour
• Expected hours: 36.25 per week
• Work Location: In