Senior Business Analyst

About

Enhance healthcare solutions as a Senior Business Analyst with Salesforce certification. Collaborate with stakeholders to improve processes and systems in a flexible work environment.

As a critical member of the Technical Delivery & Operations team, you will support strategic initiatives that impact the healthcare sector. Responsibilities include leading collaborative sessions for requirements gathering, ensuring alignment of project goals, and enhancing existing workflows through effective analysis. This role requires close engagement with various business units to deliver successful technology solutions.

Key Responsibilities

• Develop understanding of Salesforce capabilities and projects
• Facilitate requirements interviews and workshops
• Capture detailed business requirements and user flows
• Collaborate with stakeholders to propose process improvements
• Create user stories and define acceptance criteria

Requirements

• 5+ years in business analysis
• 3 years with Salesforce
• Understanding of business process design and QA standards
• Experience in Agile and DevOps environments
• Salesforce Business Analyst Certification is mandatory
• Excellent communication and organizational skills

Leverage your analytical skills in this essential role, transforming healthcare by driving strategic initiatives and improving stakeholder collaboration.