Senior Credit Controller

Key Responsibilities:

• Manage accounts, ensuring transactions are accurately recorded and maintained
• Handle member queries and resolve account-related issues efficiently and professionally
• Follow up on outstanding accounts and ensure timeous collections
• Perform the full administrative function relating to member accounts, including journals, reconciliations, and account maintenance
• Supervise credit control staff and oversee related processes
• Ensure high levels of accuracy, professionalism, and confidentiality at all times

Minimum Requirements:

• Credit Control qualification or related financial qualification
• Minimum 10 years’ experience in Credit Control, including exposure to a Senior Credit Controller role
• Strong working knowledge of Excel, Word, and Outlook
• Excellent communication and relationship management skills
• Strong attention to detail and accuracy
• Professional, mature, and assertive personality
• Ability to manage difficult conversations with tact and confidence

Ideal Candidate:

The successful candidate will be highly organised, emotionally mature, professional in presentation and communication, and able to deal confidently with individuals across various levels. A strong personality, combined with diplomacy and excellent administrative ability, will be key to success in this role.