Senior CSM ServiceNow Developer

About Fincons Group

Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for over 40 years, offering forward-looking cutting-edge solutions and technologies. Fincons is a multinational with 2,500 people and several offices worldwide (in Italy, Switzerland, Germany, France, the United Kingdom, Belgium, the USA and India) and, at the same time, a Family Company where the founders play a strategic role with commitment and passion.

Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems, by building a complete range of services: from IT consulting to system integration of leading vendor software solutions, from the offering of proprietary solutions to IT services in Smart‑Shore, supporting clients from different industries (Energy & Utilities, Financial Services and Insurance, International Institutions, Manufacturing, Media, Public Administration and Transportation) along their digital transformation journey.

A core value for Fincons that drives our sustainability policies is the need to create a business model that generates a positive impact on people and society, through the creation of projects and initiatives to support the environment, communities, young people, sport and culture.

We Are Looking For

Senior CSM ServiceNow Developer

For an international project, we are seeking talented ServiceNow Developers/Experts with strong hands‑on experience in Customer Service Management (CSM) and IT Service Management (ITSM).

The resource will be responsible for designing, developing, and maintaining ServiceNow solutions focused on the ITSM and CSM modules. The role also includes integrating ServiceNow with other systems using REST/SOAP APIs and MID servers.

Skills and Qualifications

• Solid experience as a ServiceNow Developer
• Strong expertise in CSM and ITSM modules
• Excellent knowledge of ServiceNow scripting (JavaScript), SQL, HTML, CSS
• Strong understanding of ITIL processes
• Excellent command of the English language (B2)

What We Offer

• A structured career path designed to enhance and grow your skills
• Access to company training and certification programs
• Access to corporate benefits

Work Location

Hybrid – Paris (France)

Availability for business travel is required.

Equal Opportunity

The position is open to candidates of all genders.

Applications from individuals belonging to Protected Categories (with disability percentage above 46%) will also be considered.

Data Protection

All data will be processed and stored exclusively for the purposes of this and future recruitment processes, in accordance with Art. 13 of Legislative Decree 196/03 and the GDPR (EU Regulation 2016/679).