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Senior Customer Success Manager

Apriori

Belfast · On-site Full-time Senior 3w ago

About the role

About

A leading software firm in Northern Ireland is seeking a Senior Customer Success Manager who will ensure the successful implementation of solutions and foster customer loyalty.

Responsibilities

  • Ensure the successful implementation of solutions
  • Foster customer loyalty
  • Manage multiple customer projects
  • Oversee contract renewals
  • Collaborate with various teams to align on customer needs

Qualifications

  • Over 5 years of experience in enterprise software implementations
  • Strong communication skills
  • Strong project management skills
  • Experience in industries such as Aerospace or Automotive is preferred.

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