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Customer Success Manager

ZipHQ, Inc.

Canada · On-site Full-time Senior 1w ago

About the role

About Us

A leading procurement technology firm in Toronto is looking for a Customer Success Manager to join their rapidly growing team.

Role Overview

This role involves managing client relationships and ensuring customer satisfaction across various industries.

Key Responsibilities

  • Defining customer outcomes
  • Acting as a trusted advisor
  • Improving customer adoption

Qualifications

  • Over 5 years of experience in customer-facing roles
  • Strong interpersonal skills
  • A proactive mindset

Benefits

  • Competitive benefits
  • Supportive work environment

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