Datenanalyst

About Us

As a Data Analyst, you are an active and indispensable team member in our management consultancy. You work together with our consultants on exciting CX projects, taking on the predominantly technical part of the projects, including customer communication. We want to make the world better for customers and are convinced that every company can become "best-in-class" in customer management. A healthy team culture is important to us, which we promote with regular team events. However, the individual development of our employees is also part of our corporate culture, which we support through a lot of creative freedom and regular further training.

Responsibilities

• You will plan and implement complex analyses related to customer and market data – from the initial question to the clear presentation of results.
• You will create well-founded questionnaire designs and accompany studies in close cooperation with internal and external partners.
• You will prepare extensive datasets, analyze them systematically, and identify starting points for optimizations and concrete measures.
• You will use statistical methods such as regression, cluster, or factor analyses and derive meaningful insights for our clients.
• You will create clear reports and presentations that present results clearly and in an audience-appropriate manner.
• You will actively contribute to the further development of our methods, tools, and processes – for example, by automating analyses or expanding interactive dashboards.
• You will contribute your expertise to the team and participate in internal exchange and training formats.

Requirements

• Very good completed university degree with a focus on statistics, data science, economics, psychology, social sciences, or similar.
• Several years of practical experience in quantitative data analysis – ideally in market research, consulting, or data-driven product/service optimization.
• Confident use of statistical software (e.g., SPSS, R, Python, Stata) and sound knowledge of multivariate analysis methods.
• Experience in the conception and implementation of analysis projects with multiple stakeholders, as well as strong presentation and storytelling skills.
• Independent, structured, and responsible way of working – with a passion for evidence-based thinking and technical further development.
• Very good German language skills, both written and spoken, are essential.

Team

Our analyst team currently comprises 10 colleagues and is managed as a whole by our Head of Customer Analytics. Within the teams, you work with all hierarchical levels – from junior to senior.

Application Process

1. Submission of your documents: current CV, certificates
2. 1st online interview (3. possibly 2nd online interview)
3. Assessment day at our Cologne office (similar to an assessment center with individual cases)

About the Company

Welcome to MSR Consulting Group

As a leading management consultancy, we support clients from the Automotive & Mobility, Financial Services, and Industrial Goods sectors on their journey to becoming best-in-class. Our goal: To make the world better for customers. You can expect team spirit, independent work, and joint development. With a kununu rating of 4.4 out of 5, we are proud of the satisfaction of our employees and our open corporate culture. Become part of our team and shape the future with us.