Senior Data Analyst

Position Description & Qualifications

If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you! Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships. Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability. SEA 21 provides wholeness to the fleet by serving as the primary technical interface, ensuring surface ships are modernized with the latest technologies and remain mission relevant throughout each ship's service life.

The Senior Data Analyst will play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis.

This position is contingent upon the availability to maintain/transfer a DoD Secret Security Clearance

In this role, you will:

• Perform analysis and preparation work for the Availability Duration Scorecard (ADS) Quarterly Review.
• Assist the team effort of calculating projected categorical Navy Surface ship maintenance and modernization availability durations that are based on the ADS Model and presented quarterly across for review.
• Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology.
• Analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s).
• Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis.
• Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions.
• Understand and articulate root causes.
• Ensure analytics are usable, actionable, and valuable for today and predictive of the future.
• Lead working groups, analytical teams, forums, and Surface Ship readiness exercises, developing and maintaining storyline and graphics.
• Provide programmatic management and planning support services.

To be successful in the role, you will have:

• The ability to maintain/transfer an active DoD Secret security clearance.
• U.S Citizenship Required.
• A Bachelor’s Degree.
• 10 years of relevant experience.
• Proficiency in leveraging data to support decision-making processes and drive operational improvements.
• Background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting.
• Proficiency in leveraging data to support decision-making processes and drive operational improvements.
• Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders.
• Strong attention to detail, adherence to standards, and continuous improvement mindset.
• Familiarity with data sources and systems commonly used in the naval environment.
• Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.).
• Experience with data visualization using Qlik, Databricks, Power BI, and Tableau is preferred.
• The ability to travel up to 10%.

Additional desired experience and skills:

• Knowledge/experience with ship Navy Maintenance, Modernization with depot level overhauls.
• Education or certification in data analytics, computer science, or a related field is preferred.
• Algorithm writing experience with Python and similar AI/ML languages desired.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.