Senior Data Quality Analyst

Application Information

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Employment Type

• Regular (not temporary)

Language Fluency

• English (Required)

Work Shift

• 1st shift (United States of America)

Position Overview

The ideal candidate will have a strong foundation in data analysis, a deep understanding of ServiceNow, experience working with Configuration Management Databases (CMDB), and experience managing and building SQL Server Databases and using Microsoft Lists. This role requires a combination of technical skills and business acumen to extract meaningful insights from complex data sets.

Visa Sponsorship Notice: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration‑related support for this position (including, but not limited to H‑1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑1, TN‑1 or TN‑2, E‑3, O‑1, or future sponsorship for U.S. lawful permanent residence status.)

The teammate hired for this position will be required to work in the office daily in one of the following locations: Atlanta, GA; Charlotte, NC; Raleigh, NC; Richmond, VA; or Wilson, NC.

Essential Duties and Responsibilities

1. Provides in‑depth and specialized subject‑matter and/or significant breadth of expertise of data quality testing and data quality remediation.
2. Leads automated data quality testing of data management activities to identify areas of improvement opportunity and perspective remediation efforts. Directs testing, measures, and reports compliance and remediation efforts. May determine data quality assurance strategy.
3. Interprets internal/external business challenges and recommends best practices for processes and procedures associated with information assurance and control activities.
4. Leads teams or projects with moderate resource requirements, risk, and complexity, often with implications and/or resource requirements beyond the Enterprise Data Office for data management activities including data quality, metadata management, data change management and data sourcing.
5. Mentors less experienced teammates to build their own technical expertise. May have people management responsibilities.
6. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.

Qualifications

Required Qualifications

1. Bachelor’s degree and eight years of related experience or equivalent education and related training or experience.
2. Deep specialized and/or broad knowledge of principles, practices, theories, and/or methodologies associated with data quality and information technology.
3. Well‑versed in SQL, Erwin, ETL Tools, Scala, and Python.
4. Knowledge of the industry’s competitive landscape and an understanding of the market and regulatory factors that shape the industry.

Preferred Qualifications

1. Master’s degree or MBA and ten years of related experience.
2. Previous experience in the banking industry.
3. Extract, clean, and transform data from ServiceNow/CMDB into a reportable and trackable format.
4. Develop and maintain accurate and insightful reports.
5. Utilize data visualization techniques to communicate findings effectively.
6. Leverage ServiceNow to gather and analyze data related to various server types.
7. Create and maintain custom reports and dashboards.
8. Automate data collection and analysis processes using ServiceNow workflows.
9. Identify opportunities to optimize data processes and workflows.
10. Collaborate with teams to implement process improvements and increase efficiency and reporting.
11. Communicate effectively with technical and non‑technical stakeholders.
12. Present findings in a clear and concise manner.

Other Job Requirements / Working Conditions

• Sitting: Constantly (more than 50% of the time)
• Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel: Minimal and up to 10%

Benefits (Eligible Employees)

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers:

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment
• Tax‑preferred savings accounts and a 401(k) plan
• Minimum of 10 days of vacation (prorated based on date of hire and full‑time/part‑time status) during the first year, plus 10 sick days (prorated) and paid holidays
• Potential eligibility for defined benefit pension plan, restricted stock units, and/or a deferred compensation plan (depending on position and division)

For more details, visit the Benefits site. As you advance through the hiring process, you will learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Equal Opportunity Statement

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law. Truist is a Drug‑Free Workplace.

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