Senior DevOps Engineer - Infrastructure & Platform (f/m/d)

About IDnow

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This position is based in Germany, preferably Munich / Berlin (confidence and working available).

Role Overview

As a Senior DevOps Engineer — Infrastructure & Platform, you will design, build, and operate the backbone of IDnow’s production infrastructure. Working closely with product engineering and security teams, you’ll drive automation, scalability, and reliability across our platform — ensuring we can deliver identity verification at scale.

Responsibilities

• Design, implement, and operate CI/CD pipelines to enable fast, safe, and reliable delivery (Jenkins, GitLab CI/CD).
• Build, maintain, and improve infrastructure-as-code using Terraform or similar tools.
• Deploy and manage Kubernetes clusters (EKS) and containerized applications (Docker).
• Manage configuration and automation using Ansible or equivalent configuration management systems.
• Implement and maintain monitoring and logging solutions (Prometheus, Grafana, Graylog, OpenSearch, or similar).
• Operate and secure AWS infrastructure (EC2, S3, RDS, EKS, IAM, networking).
• Write scripts and automation tools (Bash, Python, or similar) to streamline operational workflows.
• Create and maintain operational runbooks; participate in on-call rotations for incident response.
• Collaborate with security, compliance, and product teams to maintain best practices for reliability and security.
• Mentor junior engineers and contribute to evolving our DevOps platform engineering.

Requirements

• 5+ years of hands-on experience in DevOps, Site Reliability Engineering (SRE), or Platform Engineering.
• Strong experience with configuration management tools (Ansible preferred).
• Proven experience with CI/CD pipeline design and automation (Jenkins, GitLab CI/CD).
• Solid background in containerization (Docker) and orchestration (Kubernetes, ideally EKS).
• Experience with Infrastructure-as-Code (Terraform or equivalent).
• Hands-on AWS experience (EC2, S3, RDS, EKS, IAM).
• Familiarity with monitoring and observability stacks (Prometheus, Grafana, Graylog, OpenSearch).
• Strong scripting skills (Bash, Python, or similar).
• Fluent English (written and spoken).
• A pragmatic mindset with a passion for automation, observability, and operational excellence.

Bonus Skills

• Experience with security tooling, service meshes, or observability platforms at scale.
• Familiarity with GitOps workflows and tools (ArgoCD, Flux).
• Relevant certifications (AWS Certified, CKA/CKAD) or proven large scale production experience.

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• Personal & Professional Development: Make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• Remote Work Support: We provide support on equipment and offer flexible working hours.
• Collaboration & Social: Regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• Paid Special Leave: Use the benefit of our paid special leave days.
• Workcation Possibilities: Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend.
• Location-Specific Benefits: In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age.