Senior Enterprise Account Executive

Join Astound, a premier provider of internet, WiFi, mobile, and TV services, as we connect communities and enhance lives through innovative technology. Our mission extends to businesses, offering reliable fiber infrastructure and internet solutions underpinned by celebrated service, which empowers organizations in an increasingly connected world.

At the forefront of digital transformation, we evolve our offerings to meet the dynamic needs of our customers, delivering dependable connectivity and groundbreaking digital experiences.

Our commitment to excellence goes beyond infrastructure. We invest in our employees through personalized training, coaching, and a supportive work environment that encourages growth and opportunity. Our team members are empowered to represent a leading telecommunications company and make a positive impact in their communities.

We offer an outstanding benefits package that includes rewards, recognition programs, and employee discounts to support our team both professionally and personally. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the Senior Enterprise Account Executive:

The Senior Enterprise Account Executive is responsible for engaging in outside sales to enterprise-level commercial customers, including significant business clients for both internet and telephone services. This role involves proactively identifying new sales opportunities, understanding customer needs, crafting proposals, and closing deals.

Responsibilities:

• Conduct proactive outside sales activities, such as cold-calling and visiting potential clients, assessing needs, developing proposals, negotiating orders, and fulfilling post-sales service requirements.
• Negotiate contracts with telecommunications decision makers to drive revenue growth and customer retention.
• Oversee installation projects with cross-functional teams to ensure timely delivery, successful launch, and customer satisfaction.
• Respond to inquiries from customers regarding information, support, proposals, pricing, etc.
• Address demand sales requests and support sales/service teams to enhance customer satisfaction.
• Perform additional duties as assigned.

What We Seek:

• Minimum of 5 years' experience in B2B sales in a technology environment.
• Proven success in telecommunications and internet sales to end-user customers, including strategic large business and government accounts, utilizing relationship management and systems sales concepts.
• Exceptional skills in presentation, negotiation, and closing.
• Experience in building a robust business base.
• Ability to sell to C-level executives within organizations.
• Experience in systems selling, consultative sales techniques, customer needs assessment, sales opportunity initiation, and service improvement planning.
• Technical knowledge concerning network and transmission design and local access services.
• Familiarity with switched and dedicated services, as well as related end-user and carrier applications.
• Understanding of telecommunications ordering, provisioning, and billing processes.
• Knowledge of general marketing principles, tools, and processes.
• Strong decision-making abilities and customer retention skills.
• Excellent interpersonal skills.
• A mindset embodying entrepreneurship.
• Demonstrated ability to thrive in a dynamic environment.
• Effective communication skills via phone, email, and in-person interactions.
• Problem-solving abilities with a capacity for strategic thinking.
• Basic proficiency in computer usage, typing, and mathematical techniques.
• Ability to operate standard office equipment, including personal computer, telephone, printer, copier, facsimile, and calculator.
• Capability to maintain focus and composure during challenging situations.
• A valid driver's license with a clean driving record is required.

Benefits:

• 401k retirement plan with employer matching.
• Insurance options including medical, dental, vision, life, and short-term disability insurance.
• Paid Time Off/Vacation starting at 80 hours per year, increasing with tenure.
• Floating Holidays providing 40 hours annually.
• 7 paid holidays per year.
• Paid Sick Leave that varies by state or local law.
• Tuition reimbursement program.
• Employee discount program.

The base salary for this position is $85,000 annually, with additional opportunities for bonus, benefits, and commission as applicable. Actual compensation will depend on skills, experience, and qualifications.

Commissions at plan: Targeted commissions at full attainment are $32,400. Our compensation package offers the potential for significant earnings for high performers.

Our Mission Statement:

• Prioritize customer care
• Support each other
• Honor commitments
• Enjoy the journey

Astound is an Equal Opportunity Employer, committed to fostering an inclusive workplace where all employees feel valued, respected, and empowered. We do not tolerate discrimination of any kind and are dedicated to providing equal opportunities for all, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other protected characteristics. We strive to create a culture that celebrates diversity and promotes fairness and inclusivity in all areas of our business.