MV
Senior Customer Success Manager
Menlo Ventures
Canada · On-site Full-time Senior CA$143k – CA$168k/yr 1mo ago
About the role
About
A forward-thinking tech company in Canada is seeking a Senior Customer Success Manager to enhance customer retention and satisfaction across enterprise accounts.
Responsibilities
- Enhance customer retention and satisfaction across enterprise accounts
- Manage strategic relationships
- Ensure customer engagement
- Collaborate with product and engineering teams to deliver value
Qualifications
- Over 8 years of experience in SaaS, particularly in customer success roles
- Strong analytical and communication skills
- Bachelor's degree in a technical field is required
Compensation
- Salary: $142,800 to $168,000 CAD per year
Skills
SaaS
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