Senior Hedge Fund Data Analyst

About Allocator

Allocator is a data technology company that provides an intelligence platform for institutional investors (LPs) in private markets. We help pension funds, endowments, foundations, family offices, and fund-of-funds transform how they manage and analyse their alternative investment portfolios across Hedge Funds, Private Equity, Venture Capital, Real Estate, and Private Debt.

Using AI and other data automation systems, we collect, extract, digitise, standardise, and harmonise investment data from fund managers (GPs) across all formats and sources, including fund portals, email, and direct uploads. Our clients access unified portfolio views through our software platform, APIs, and Excel add-ins.

We are an AI-forward business. AI assistants, automations, and modern data tooling are everyday parts of how we work, and we look for people who use them fluently as core tools rather than novelties.

At Allocator, our people and culture are at the heart of our success. We strive for excellence through innovation in a collaborative and agile environment and are always looking for great people to join us in building the next generation of data management and analytics solutions for the alternative investment industry.

About the Role

As a Senior Hedge Fund Data Analyst at Allocator, you take ownership of our hedge fund data across global markets. The data team is the backbone of our business and works hand-in-hand with Customer Success, Product, and Technology to deliver the highest-quality data to our clients. We are an AI-forward team. Every analyst uses AI assistants and internal automations as part of their daily workflow to scale data quality, accelerate turnaround, and remove manual tasks.

This role is dedicated to supporting our growing US client base and works on a US-aligned shift pattern of 14:00 to 22:00 Cape Town time. You will alternate this shift with on a rotating cadence (3 days / 2 days, swapping the following week). During your shift you will join our Client Queries squad alongside owning your data work, monitoring the support inbox, triaging incoming tickets, responding to clients, and resolving issues within your area of expertise.

We are specifically looking for a hedge fund subject matter expert; someone who has worked inside hedge fund accounting, fund administration, or hedge fund operations and understands NAV reporting, fund structures, share class accounting, and the data workflows of an institutional book inside out. You will own the final data sign-off stage for new funds, serve as the team's technical escalation point on complex hedge fund queries, and apply AI-assisted workflows to scale data quality without compromising accuracy.

Primary Job Responsibilities

• Work a US-aligned shift of 14:00 to 22:00 Cape Town time on a rotating cadence with one other analyst (3 days / 2 days, swapping each week) to support our US client base
• Join the Client Queries squad during your shift, monitoring the support inbox, triaging incoming tickets, responding to clients, and resolving queries within your area of expertise
• Determine, monitor, and report on the quality of client hedge fund data
• Ensure data is delivered in a consistent format and aligned with onboarding arrangements
• Own the final data sign-off stage for new funds before they go live to clients
• Act as the team's subject matter expert on hedge fund data, fund structures, and reporting, handling escalations on complex or non-standard queries
• Use AI assistants (Claude, ChatGPT, Copilot) and internal automations as core daily tools, applying them to document parsing, validation, drafting, querying data, and accelerating Excel-heavy work
• Mentor junior analysts on hedge-fund-specific concepts including NAV reporting, capital activity, and share class accounting, alongside how to apply AI tooling effectively
• Coordinate with Customer Success on shared issues between client delivery and data operations
• Liaise with internal Data, Product, and Engineering teams to ensure client deadlines and needs are met
• Identify opportunities to expand AI-augmented workflows across extraction, classification, and validation, and partner with Engineering to implement them
• Contribute to broader initiatives across the company and partner with international colleagues on next-generation data systems for private markets

Skills and Qualifications

• Willingness and availability to work a 14:00 to 22:00 Cape Town shift on a rotating cadence (3 days / 2 days alternating every other week)
• 5+ years of hands-on experience working with hedge fund data, including time as a Hedge Fund Accountant or in a Hedge Fund Operations role at a fund administrator, prime broker, or hedge fund manager
• Deep technical understanding of NAV reporting, fund structures, capital activity, share class accounting, and institutional reporting cycles
• Subject matter expertise on hedge fund data; comfortable being the technical escalation point for complex or non-standard queries
• Daily working fluency with AI assistants (Claude, ChatGPT, Copilot), with comfort using them to draft validation logic, parse fund documents, accelerate Excel work, and resolve non-standard queries
• Confident client-facing communicator; can engage directly with US institutional clients in writing and on calls during shift hours
• Excellent written and verbal communication, with strong interpersonal skills
• Strong analytical skills and high attention to detail, with advanced Excel proficiency
• Ability to work collaboratively in a team and independently when needed
• Structured, organised, and meticulous, with the ability to work under pressure and to tight deadlines
• Undergraduate degree (BCom or equivalent) specialising in Investment Management, Accounting, Business Management, or Finance

Desirable

• Professional qualification (CA, CFA, CAIA, or equivalent in fund accounting or investment management)
• Direct experience preparing or reviewing hedge fund NAV packs, investor statements, or capital activity reports
• Prior client-facing or support-desk experience working with US institutional clients
• Experience designing or improving AI-augmented data workflows, including prompt design or automation builds (Python, SQL)
• Working knowledge of fund-of-funds or LP-side reporting needs

Other Benefits

• Professional development budget (e.g. CFA, CAIA)
• Private medical cover
• Pension plan contributions
• Flexible working with regular team socials and events

Allocator is committed to continuing to make diversity, equity, and inclusion part of everything we do, from how we build our products to how we build our workforce.