Senior Internal Sales

Key Responsibilities

Sales & Business Development

• Manage & Lead internal and external sales staff
• Drive sales growth through cold calling, lead generation, and client relationship management.
• Prepare accurate quotations, proposals, and pricing based on client requirements.
• Proactively identify sales opportunities and follow up on leads.

Customer & Technical Support

• Provide technical advice and product support to customers regarding mechanical components.
• Assist clients with product selection, troubleshooting, and application guidance.
• Maintain strong after-sales service to build long-term customer relationships.

Administration & Reporting

• Process orders, sales documentation, and ensure accurate record-keeping.
• Maintain and update the CRM/ERP system with client interactions and sales pipeline progress.
• Prepare regular sales reports and forecasts for management.

Collaboration

• Work closely with external sales teams, procurement, and logistics to ensure customer satisfaction.
• Liaise with suppliers where necessary for technical clarifications or lead time updates.

Requirements

• Minimum 5 years’ experience in sales management with a proven sales track record.
• Manage and lead a sales team of 3 to 5 employees
• Mechanical/technical background with knowledge of power transmissions, couplings, clutches, and industrial gear units.
• Strong ability to conduct cold calling, upselling, and closing deals.
• Excellent communication and interpersonal skills.
• High level of accuracy in administration and order processing.
• Proficiency in MS Office and ERP/CRM systems.
• Target-driven, self-motivated, and able to work independently as well as in a team