CW-Info Systems Engineer IV

This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 6 months. This term could be extended based on company business needs.

Engineering Job Description

The Engineering job designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organization's operating systems.

Key Responsibilities And Duties

• Formulates system scope through research and fact-finding to develop or modify moderately complex information systems.
• Evaluates and implements changes to existing system logic difficulties and documentation as necessary.
• Reviews flow charts, models, and procedures and feasibility studies to design possible system solutions.
• Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
• Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
• Identifies and documents all system constraints, implications and consequences of various proposed system changes.
• Educates end users on system designs and functionalities through creation of training materials and conducting demos.
• Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Core Backup & Recovery Experience

• Minimum 5 years of hands-on experience with enterprise backup and recovery platforms
• Deep expertise in Dell EMC Networker and Avamar

Scripting & Automation

• Strong Python scripting background
• Proven ability to build automation that is production-ready, well-documented, and maintainable

Virtualization

• Experience with VMware vSphere
• Hands-on experience automating VM-level recovery operations

Cloud (AWS)

• Working knowledge of EC2, EBS, and FSx
• Experience with AWS CLI, SDKs, Terraform, and related automation tools for cloud recovery workflows

NAS & Storage

• Prior experience with NAS environments and NDMP-based volume restores (strongly preferred)
• Familiarity with NetApp filer architecture and its relation to NAS/NDMP recovery workflows (nice to have)

Environment & Operational Skills

• Ability to operate effectively within isolated or air-gapped environments
• Comfortable working with standalone toolsets

Candidate will work/support the following Rebound capabilities and key results:

Protected Backups:

• KR3: Evaluate end-user protected backup solutions
• KR4: Implement end user backup scanning

Rebuild and Recover:

• KR5: Perform end user (200) tests

Engagement Details

• Start Date: 08-Jun-2026
• End Date: 31-Dec-2026
• Travel Required: No
• Anticipated Posting End Date:

Compensation

• Base Pay Range: $50.43/hr - $81.59/hr
• Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.