DevOps Senior Manager

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The DevOps Senior Manager is responsible for providing hands-on technical leadership, strategic guidance, and operational support across the software delivery lifecycle. This role includes oversight of CI/CD pipelines, infrastructure automation, system reliability, and deployment processes. The Senior Manager will lead efforts to ensure scalable, secure, and high-performing environments, while fostering a culture of collaboration between development and operations teams. This position will interface directly with key business units and other IT groups to align DevOps practices with organizational goals.

ESSENTIAL FUNCTIONS:

• Provide hands-on technical engineering management for custom infrastructure development using latest technologies like Github, Jenkins, Bitbucket, JIRA, etc.
• Knowledge of & hands on experience with modern DevOps practices like CI/CD, infrastructure as code, monitoring, automation, etc.
• Experience with DevSecOps Processes including monitoring.
• Manage, mentor and coach a team of DevOps engineers. Ensure that the team is following our engineering and security practices. Provide regular and constructive performance feedback to individuals.
• Manage vendor relationships as well as contract negotiations and renewals in the DevOps space as appropriate.
• Use Agile/Iterative development methodologies to deliver solutions with a high level of quality, flexibility and adaptability. Collaborate with internal and external IT teams to resolve/improve IT processes and procedures and make recommendations.
• Encourage innovation and foster an environment of continuous improvement to help drive greater efficiencies within Ross. Diagnose and resolve systemic obstacles that prevent the team from delivering high-quality software.

SUPERVISORY RESPONSIBILITIES:

DevOps Engineer

With particular emphasis on the following specific position-related competencies:

• Customer Focus
• Problem Solving

COMPETENCIES:

People

• Building Effective Teams
• Developing Talent
• Collaboration

Self

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

Business

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• At least 10 to 15 years' IT experience within a Fortune 500 or similar IT environment
• At least 5 years of experience managing a team of DevOps engineers (including offshore teams through 3rd party)
• Strong technical background and hands-on experience in DevOps and Application Lifecycle Management (ALM)
• A solid understanding of DevOps best practices.
• Hands on experience with CI/CD and ALM tools like Github, Jenkins, Bitbucket, JIRA, etc.
• Proficiency with DevOps architecture and design patterns
• Outstanding written and verbal communication skills.
• Demonstrated history of engaging internal customers, including listening, influencing, translating technical details into understandable concepts and building consensus.
• Undergraduate degree in information systems, computer science, or a related technical discipline

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

This position may be performed remotely anywhere within the United States.