Senior Manager of Communications, Blizzard – LATAM & Canada

About

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre‑defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Activision Blizzard, Inc., is one of the world’s largest interactive entertainment companies, sitting at the intersection of media, technology, and entertainment. It is home to beloved franchises such as Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. The combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making it the largest gaming network on the planet.

The role sits within the Microsoft Gaming Integrated and International Communications team, championing player‑first storytelling and innovative communications that serve passionate players across Blizzard, Activision, and Xbox globally.

Responsibilities

• Own end‑to‑end regional communications strategy and execution across LATAM and Canada, ensuring player‑first, culturally resonant storytelling aligned to global direction and regional business priorities.
• Lead launch and live‑service momentum communications for Blizzard franchises, balancing long‑lead strategic planning with short‑lead opportunities tied to seasons, live ops, in‑game updates, events, and cultural moments.
• Operate with autonomy in high‑ambiguity, fast‑moving environments, exercising sound judgment and adjusting plans as priorities evolve.
• Develop and execute integrated communications campaigns and storytelling platforms that elevate franchise narratives and deepen engagement across diverse markets.
• Shape and approve core messaging and press materials, including press releases, Q&As, talking points, reactive statements, and spokesperson briefs.
• Build and maintain senior‑level relationships with priority enthusiast and mainstream media, key creators, and influential community voices across Latin America and Canada.
• Serve as a strategic cross‑functional partner to marketing, publishing, production, studio leadership, and legal teams to align messaging, timing, and execution.
• Lead and direct PR and creator agencies, setting strategy, priorities, and expectations while ensuring accountability and delivery against goals.
• Plan, allocate, and optimize regional communications budget and investments, including forecasting, spend tracking, and evaluating ROI across programs and markets.
• Drive measurement, insights, and reporting, translating performance data into clear recommendations that inform future strategy and planning.
• Represent regional communications strategy and performance confidently in regional, international, and cross‑functional leadership forums.
• Support travel as needed, including periodic travel to the United States and other regions for planning sessions, team events, and key launch moments.

Minimum Requirements

• 13+ years of experience in communications, PR, or media relations, with demonstrated ownership of regional or multi‑market communications strategy.
• Proven experience supporting entertainment, gaming, technology, or consumer brands, ideally within fan‑driven or community‑led ecosystems.
• Strong understanding of LATAM and Canadian media and creator landscapes, with experience operating across culturally diverse markets.
• Track record of leading launch and live‑service communications in complex, fast‑paced environments.
• Ability to set strategy, prioritize work, and make decisions independently while staying aligned to global direction.
• Excellent written and verbal communication skills, with experience crafting clear, compelling narratives for multiple audiences.
• Experience managing agencies and vendors across multiple markets, including performance evaluation and budget accountability.
• Data‑driven mindset, with experience using insights and reporting to optimize communications impact.
• Strong organizational skills, sound judgment, and comfort managing multiple priorities simultaneously.
• Fluency in English required; Portuguese and Spanish proficiency a strong plus.

Benefits

• Medical, dental, vision, health‑savings or health‑reimbursement accounts, healthcare spending accounts, dependent‑care spending accounts, life and AD&D insurance, disability insurance.
• 401(k) with company match, tuition reimbursement, charitable donation matching.
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave.
• Mental‑health and wellbeing programs, fitness programs, free and discounted games, and a variety of voluntary benefit programs (supplemental life & disability, legal service, ID protection, rental insurance, etc.).
• Relocation assistance if geographic move is required.

Compensation

In the U.S., the standard base‑pay range for this role is $105,120 – $194,400 Annual. The specific range and offer will be based on experience, performance, and work location, and may include incentive compensation.