Senior Manager, Operations & Maintenance

About

A highly respected organization in the rail and automated people mover (APM) transportation industry, with operations spanning multiple sites across North America.

This is a highly visible leadership role reporting directly to the Senior Vice President of Operations & Maintenance, based at the company's headquarters, with a hybrid schedule (remote Mondays and Fridays) and periodic travel to operational sites.

Position Overview

The Senior Manager, O&M will serve as a critical operational leader and key liaison between executive leadership, site teams, subcontractors, and customers. This individual will be responsible for translating strategic direction into day-to-day operational execution across multiple APM sites — ensuring safe, reliable, and efficient service delivery in a complex, contract-driven environment.

Core Areas of Responsibility

• Operational Leadership — Support the SVP O&M in implementing strategies, performance standards, and organizational objectives across all sites; provide coaching and oversight to Site Managers to ensure consistent execution
• Customer & Stakeholder Management — Maintain strong customer relationships, represent the organization during reviews and audits, and ensure alignment between operational performance and customer expectations
• Contract & Compliance Oversight — Ensure O&M teams operate within contract terms and company policies; support subcontractor performance review and conflict resolution
• Financial & Budgetary Support — Assist in preparing annual O&M budgets, monitor site-level financial activity, and provide analytical insights to support executive decision-making
• Training & Technical Support — Coordinate technical training programs, ensure teams receive timely updates on equipment and procedural changes, and oversee development of operational documentation
• Cross-Functional Collaboration — Partner closely with Engineering, EHSQ, HR, Supply Chain, and Finance to drive operational excellence and maintain safety standards
• KPI Reporting & Continuous Improvement — Monitor site performance, identify risks and deficiencies, and lead corrective action initiatives

Ideal Candidate Profile:

• Minimum 5+ years of experience in electromechanical, rail, transit, APM, or related transportation O&M environments
• 3+ years of progressive leadership in operations or engineering management
• Prior APM or rail/transit experience strong plus
• Strong technical acumen — ability to interpret complex drawings, specifications, and technical documents
• Proven multi-site leadership with experience supporting Site Managers and cross-functional teams
• Excellent customer management, contract administration, and communication skills
• Bachelor's degree in Engineering, Business, or related field required; Master's preferred

Compensation & Structure

• Base Salary: $125,000 – $150,000
• Short-Term Incentive Plan (bonus): 10%
• EXCELLENT benefits.
• Relocation stipend & possible sign on bonus

Travel

• Travel to operational sites as required 25-50% (all US based)

If you or someone in your network has a background in rail, transit, transportation, APM, or electromechanical O&M leadership and is open to an exciting opportunity with a growing, mission-driven organization, I would welcome a conversation.